Note fondée sur 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Duane. The staff and I at the Red Roof Inn & Suites Clinton MS were elated to see your 5/5 score following your stay with us. At Red Roof, our aim is to ensure our guest's satisfaction through comfort, affordability and great services, so I am pleased to have achieved that with your visit. In the future, please consider providing us with comments to give us a better understanding of your experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for your rating and it would be our pleasure to host you again in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Miisha,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn & Suites Clinton MS. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Latoya, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Clinton, MS and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We at Red Roof do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Miisha,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Clinton MS and I felt great seeing your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Room was dirty along with dirty towels in the room, front desk did nothing about the issue. Breakfast is horrible and very limited. Television was going in and out couldn’t even watch a commercial, again front desk did nothing about the issue. Housekeepers children run up and down the hallways in the morning.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear LaSaria, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CLINTON MS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, breakfast not being up to your standards along with the other concerns mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Shemica,We are sorry you had a less than satisfactory experience, prompting your 2/10 rating following your stay at the Red Roof Inn & Suites Clinton MS. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur de Monticello
Publié le 10 sept. 2024 sur Expedia
Couch in suite area was hard & uncomfortable. Could not get anything on bedroom tv. Came on but couldn’t change channels. There was an odd odor in the room maybe from a.c. My eyes were burning & nose running the whole time I was in the room. Breakfast was pitiful. Juice machine didn’t work and the few offerings were all bread based except for apples. The room WAS clean and comfortable bed.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dear Marsha,Thank you for your review following your stay at Red Roof Inn & Suites Clinton MS. I am happy that our cleanliness and comfortable bed pleased you. However, you stated that the uncomfortable couch, the odor mentioned and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns.Thank you for sharing your concerns and it would be our pleasure to provide better accommodations at any of our brand locations in the future. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Nicole,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN & SUITES CLINTON MS. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Floyd, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Clinton MS and I were ecstatic to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CLINTON MS and I were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist
