Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,9 Service et personnel
5,0 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par François
Publié le 7 avr. 2017 sur Hotels
Très agréable séjour avec un beau jardin
Chambre et salle de bains propres et fonctionnels
Emplacement parfait à mi chemin entre Napier et Hastings
par un voyageur
Publié le 29 juill. 2021 sur Expedia
Beautifully appointed cottage in quiet surroundings. We enjoyed easy access to the Hawkes Bay cycle/walk trail.
Excellent breakfast supplies were available and citrus fruit to pick. A very comfortable, warm place to stay. Highly recommended.
Commentaires de Gestion de l’hôtel
4 août 2021 par Rachel & Tony, Gestion de l’hôtel
Thank you for your lovely review and recommendation. Much appreciated :)
par un voyageur
Publié le 15 juin 2021 sur Expedia
we liked everything about it. the setting is lovely
Commentaires de Gestion de l’hôtel
22 juin 2021 par Rachel & Tony, Gestion de l’hôtel
Hi there
Thank you for your review. We are happy you enjoyed your stay :)
par un voyageur
Selwyns in Napier
Publié le 1 oct. 2020 sur HotelsLovely cottage ,pretty setting. Enjoyed sitting out on deck in sunshine. Cottage clean and comfy . Two thinnish pillows each but bed comfy and warm.
Enjoyed fresh eggs for breakfast! Thank you.
Would come again
Commentaires de Gestion de l’hôtel
6 oct. 2020 par Rachel & Tony, Gestion de l’hôtel
Hi there
Thank you for your review. We really appreciate guests feedback. Yes the eggs are great arent they?! We would love to welcome you back to the cottages again.
Kind Regards
Rachel & Tony
par un voyageur
Publié le 3 mars 2020 sur Hotels
Great communication from the start. Beautiful place to unwind and enjoy the sound and fresh smell of the sea only a 4-minute walk away, and feed the chooks if that takes your fancy. Rachel was easy to work with and made us feel welcome even providing breakfast for the next morning - fresh eggs and bread. We will be back next time in the HB. Cheers, guys.
Commentaires de Gestion de l’hôtel
6 oct. 2020 par Rachel & Tony, Gestion de l’hôtel
Hi there.
Thank you for your review. It is lovely being so close to the beach and hearing the waves :) We would love to welcome you back again anytime
Kind Regards
Rachel & Tony
par un voyageur
Publié le 7 févr. 2020 sur Wotif
Private + quiet. Clean and very welcoming. Close to beavh.
par un voyageur de Colorado Springs, CO USA
Publié le 16 août 2019 sur Wotif
Quiet, friendly and clean this was our second stay here.
par un voyageur
Traumhaftes Cottage in Strandnähr
Publié le 24 mars 2019 sur HotelsAbsolut traumhaftes Cottage, super Strandnähe, supernette Gastgeberin. Sehr zu empfehlen...
par un voyageur
Publié le 4 mars 2019 sur Hotels
A lovely idyllic setting to spend a few days. Our stay was for 4 nights and while the accommodation was very cosy the bathroom in our shared cottage proved to be an annoyance. After 4 people showering in the mobility shower with an inadequate curtain most of the bathroom floor was wet and having to mop and dry was a nuisance. Also we were not advised and we made the mistake of not reading the manual of the fact that there was no service and no change of towels until after the 3rd day as long as you asked for them the night before. We felt that one shouldn't have to ask and that towels should be automatically changed for a 4 night stay as well as rubbish to be removed. We would definitely stay again but not the shared cottage rather the one bedroom which is more spacious with better bathroom and bigger kitchen.
Commentaires de Gestion de l’hôtel
8 mars 2019 par Sandra, Gestion de l’hôtel
Hi Margaret,
Many thanks for your review. We do appreciate and take on board feedback from guests to try and ensure that our guests have the best stay possible.
We will take advice on if there is anything we can do to try and improve the water situation in the bathroom as it does require guests to take note of water pressure and location of the shower curtain to reduce any water flowing out and can understand the inconvenience if it does.
The Welcome Book, is there to help guests with any information required to make their stay an enjoyable one, it is there to be a helpful tool, which is why when welcoming every guest we ask that they have a read, and encourage guests to come and see us if they have any questions.
Unfortunately, as your group chose not to read the book it did lead to a misunderstanding over the level of servicing of the cottages. We are of course flexible, and there would have been no problem at all to have given fresh towels at an earlier time, if just asked. The cottages are self-catering and we do not offer daily servicing, which we will ensure is clearer to future guests.
Thanks again for your feedback.
Kindest regards, Sandra
par un voyageur
Publié le 16 janv. 2019 sur Expedia
