Note fondée sur 161 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you so much Nancy for your review - glad you enjoyed your stay and hope to see you again when your travels bring you this way.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Front Desk Agent, Gestion de l’hôtel
Thank you Amber so much for your review - glad you enjoyed your stay and hope to see you again when your travels bring you this way.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The property was clean and the staff were very friendly. It is an older property and it seems to be well maintained. The restaurant food was excellent. Breakfast was delicious and had good portions. The beds were comfortable. The 2 comments I have are the bathroom fan needs a little bit of TLC, needs to be vacuum as it was full of dust and management needs to replace the shower head. It is very old and it would have been nice to have different options on the shower head as it was suck on one mode. It would not move at all. Otherwise it was clean and staff very friendly.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Missi, Gestion de l’hôtel
Thank you for your very kind review. We have already had maintenance in the room to clean the fan and adjust the showerhead. We are an older property and do try to counter that with fantastic staff, cleanliness and great food. We hope to see you again!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
It needs to be updated
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Missi, Gestion de l’hôtel
Yes, Joanna, we are an older motel. We do make up for it with exceptional service, great food and a clean environment. There are many newer hotels in the Lethbridge area that may be more appealing to you. Thank you for taking the time to post a review we appreciate it.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
This is a great place to stay.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Missi, Gestion de l’hôtel
Thank you so much for your review - glad you enjoyed your stay and hope to see you again when your travels bring you this way.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Wat ouder pand en dus licht gedateerd, maar daar is de prijs ook naar.
Schone kamers.
Badkamer toe aan een schilder beurt.
Geweldig personeel!! Zij maken, dat de overall score absoluut 5 sterren is!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Missi, Gestion de l’hôtel
Thank you for your kind review and feedback. Glad you enjoyed your stay - come see us again when you are next in the area.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
They gave us the wrong room key and we unlocked a room with someone already in it.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Missi, Gestion de l’hôtel
Thank you- we sincerely apologize for a mix-up on our part. Hope to see you again!
par un voyageur
Publié le 23 juill. 2024 sur Expedia
It was clean and the staff were great. Not much for restaurants in that town and when I went for breakfast, I was told the restaurant didn't open till 11:00 on Monday so I had to drive across town to McDonald's for breakfast . That was my only beef of inconvenience.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Front Desk Agent, Gestion de l’hôtel
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!
par un voyageur de Bonnyville
Publié le 19 juill. 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Front Desk Agent, Gestion de l’hôtel
Your repeat business and referrals are truly appreciated and the greatest compliment we could receive. We pride ourselves on providing only the highest level of guest service to both our old friends and new ones alike!
par un voyageur
Ok if your visiting Coaldale
Publié le 16 juill. 2024 sur HotelsWindows did not open and looked out to the parking lot.
Otherwise was comfortable and okay.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Missi, Gestion de l’hôtel
Hi Andrew - thank you for taking the time to post a review. You are correct, we do not have a view or windows to open. As an older property located off the highway (and next to train tracks), we provide fantastic customer service and maintain a clean and comfortable property for our guests when their travels bring them to Coaldale. Thanks again!
