Note fondée sur 634 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juin 2019 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par abbey, Gestion de l’hôtel
Thank You Gricelina, For taking the time on this rating. Hope to see you soon.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
The host at the front desk was super friendly. This location isn't surrounded by much but the pool was great and my kids loved all the stray cats and kittens running around. They still talk about it. Breakfast was great also.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par abbey, Gestion de l’hôtel
Hey Jamie, Thanks for leaving an awesome review. We hope to see you again.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We had 10 spiders I killed in our room and our kids and my wife were uncomfortable the whole stay. I called the front desk and they said they could spray our room while in their with chemicals or we could check out at 8pm with a young family. We opted to stay since our location was isolated and had a terrible night sleep but woke up and left right away. Terrible smell as well. Overall worst hotel of all time.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par abbey, Gestion de l’hôtel
Dear Daniel, Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Great place to stay a night while traveling
Commentaires de Gestion de l’hôtel
24 juill. 2024 par abbey, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback
par un voyageur de Huntington Beach
Publié le 24 juill. 2024 sur Expedia
It was a nice place to stay on our way up to San Francisco. I had 2 sons with me and I felt safe and they got to swim and everything was clean
Commentaires de Gestion de l’hôtel
24 juill. 2024 par abbey, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback
par un voyageur
Publié le 24 juill. 2024 sur Expedia
We just needed a place to spend the night to break up a long road trip from Southern California to Sacramento area. Found this Best Western that's near Harris Ranch and hoped it would be decent but were pleasantly surprised at how nice it was. The room was updated and modern, and there was a pretty good breakfast offered.
The surrounding area isn't so pretty but for our needs, it exceeded our expectations.
Commentaires de Gestion de l’hôtel
5 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to write. We are happy that you were surprised and that you enjoyed your recent stay with us. We look forward to welcoming you on your next visit!
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par abbey, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
We checked in around 9pm. Check in was easy and staff was friendly. Upon getting to the room there was a pungent odor of urine. A we entered the room it was very musky and unpleasant. I sprayed the room with air freshener. The ac unit rattled all night. As we stepped out in the morning we were horrified to see dead pigeons, pigeon eggs on the roof line as well as all over the ground. There were also a large amounts of pigeon feces as well. As we left there were more dead pigeons along the roof line. The front desk is aware of the issue but it remains there. We would not recommend staying at this facility until the problem is resolved.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par abbey, Gestion de l’hôtel
Dear Angela. Thank you for bringing into our attention your concern regarding the pigeon problem. We want to apologize for the inconvenience it has caused you. Our customer's comfort and convenience are top priority for us, and we are doing everything we can to make sure that it does not happen again.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
It is a very convenient location when you are drving I- 5. The breakfast we had was great. It was a nice oasis in a truck stop like area.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par ABBEY, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
