Note fondée sur 179 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
95 % des clients le recommandent
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Jackie, Gestion de l’hôtel
Hi Lisa thank you for the lovely 5 out of 5 review we hope to see you again soon
3 sur 5
par un voyageur

Staff great. No hot water.

Publié le 17 sept. 2024 sur Hotels
Firstly, the staff were great. There is a truck compound opposite and either a trailer chiller unit or a diesel generator was running all night 50 metres from my room. The whole place would benefit from some attention. The car park surface was in bad condition and general decor would benefit from some investment. I assume the other guests were the drivers of the trucks or otherwise extremely early risers as when I went for a shower at 07.00 there was no hot water. It was a bracing shower that woke me up for the day at least.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Jackie, Gestion de l’hôtel
We appreciate your review and do hope you will stay again
4 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jackie, Gestion de l’hôtel
Thank you for the review :)
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
great stay and will book again only negative was told breakfast was at 7 this morning so had to leave without
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jackie, Gestion de l’hôtel
Thank you for the lovely review, we hope to see you again soon
2 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jackie, Gestion de l’hôtel
I am very sorry your stay was unsatisfactory. We would like to hear more about your stay and how we could improve.
5 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Jackie, Gestion de l’hôtel
Thank you for leaving a lovely review Carla. We hope to see you again soon
4 sur 5
par un voyageur

Enjoyable stay

Publié le 1 sept. 2024 sur Hotels
Overall a great stay. The decor is tired but room was comfortable and reasonably priced. As a pet friendly room it would be beneficial to have bins near to accommodation. Staff friendly and helpful
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Jackie, Gestion de l’hôtel
Thank you for leaving us a review. We hope to see you again soon
3 sur 5
par un voyageur

Disappointing and tired.

Publié le 26 août 2024 sur Hotels
The staff could not have been better. They were helpful and kind and worked very hard to make the experience as good as it could be. However, Green King need to upgrade the overnight accommodation. It was dismal, gubby and very tired, not pleasent at all. The bathroom especially was very poor in every repsect. The car park deperately needs resurfacing too. The food was average pub grub.
Commentaires de Gestion de l’hôtel
27 août 2024 par Jackie, Gestion de l’hôtel
Thank you for leaving us a review. We hope you will visit again
5 sur 5
par un voyageur

I'll be back

Publié le 22 août 2024 sur Hotels
The Charnwood is an American style Motel, The rooms are in blocks at ground level and you park your car outside your room. No stairs, just take your luggage out of the car boot and walk 4 or 5 steps through the dor of your room. The shower head is big and square and wonderful, the bed is better tha the one I sleep in at home, (I cannot say that about any other hotel I have ever stayed in) The hotel is literally 5 minutes from J22 of the M1 but is really quiet at night. I love this place, it's the second time I have stayed here, and next time I come down to Coalville I shall stay here again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jackie, Gestion de l’hôtel
Hi Martin, We are glad you enjoyed your stay and look forward to seeing you again
4 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
This is a 3 star venue and is good at that star rating our room was clean and tidy the bed was comfortable the shower was excellent. The food is good and plentiful, there is a lorry park opposite which can be noisy and a bit diesely. But would use again 👍👍
Commentaires de Gestion de l’hôtel
2 août 2024 par Jackie, Gestion de l’hôtel
I am sorry the Lorry park put a dampner on your stay but we do hope to see you again