Note fondée sur 172 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
95 % des clients le recommandent
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Disappointing and tired.

Publié le 26 août 2024 sur Hotels
The staff could not have been better. They were helpful and kind and worked very hard to make the experience as good as it could be. However, Green King need to upgrade the overnight accommodation. It was dismal, gubby and very tired, not pleasent at all. The bathroom especially was very poor in every repsect. The car park deperately needs resurfacing too. The food was average pub grub.
Commentaires de Gestion de l’hôtel
27 août 2024 par Jackie, Gestion de l’hôtel
Thank you for leaving us a review. We hope you will visit again
5 sur 5
par un voyageur

I'll be back

Publié le 22 août 2024 sur Hotels
The Charnwood is an American style Motel, The rooms are in blocks at ground level and you park your car outside your room. No stairs, just take your luggage out of the car boot and walk 4 or 5 steps through the dor of your room. The shower head is big and square and wonderful, the bed is better tha the one I sleep in at home, (I cannot say that about any other hotel I have ever stayed in) The hotel is literally 5 minutes from J22 of the M1 but is really quiet at night. I love this place, it's the second time I have stayed here, and next time I come down to Coalville I shall stay here again.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jackie, Gestion de l’hôtel
Hi Martin, We are glad you enjoyed your stay and look forward to seeing you again
4 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
This is a 3 star venue and is good at that star rating our room was clean and tidy the bed was comfortable the shower was excellent. The food is good and plentiful, there is a lorry park opposite which can be noisy and a bit diesely. But would use again 👍👍
Commentaires de Gestion de l’hôtel
2 août 2024 par Jackie, Gestion de l’hôtel
I am sorry the Lorry park put a dampner on your stay but we do hope to see you again
4 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Jackie, Gestion de l’hôtel
Thank you for taking the time to leave us a review
3 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Jackie, Gestion de l’hôtel
Thank you for taking the time to leave us a review
2 sur 5
par un voyageur

Disappointing at best...

Publié le 18 juill. 2024 sur Hotels
Very dated and poor condition rooms. Breakast was very average. Business stay for one night as a trial ahead of other work we are due to do in the area but we will look for accommodation elsewhere for the remainder of our project.
Commentaires de Gestion de l’hôtel
2 août 2024 par Jackie, Gestion de l’hôtel
We are sorry you were disappointed with your stay. If you would like to give us a call to discuss further and to resolve this we will be happy to help
3 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
The rooms were clean, shower was hard to regulate, they are well looked after, the staff friendly and helpful. The only problem is the noise from the lorry park next door. There was a constant hum that you could hear in the room, it was hard to sleep and never stopped. The hotel needs to do something about it as the most important is sleep.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Jackie, Gestion de l’hôtel
Thank you for taking the time to leave us a review
5 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jackie, Gestion de l’hôtel
Thank you for taking the time to leave us a review Anthony
4 sur 5
par un voyageur

Publié le 27 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Jackie, Gestion de l’hôtel
We are glad you enjoyed your stay with us and hope to see you again soon.
1 sur 5
par un voyageur

Publié le 16 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Jackie, Gestion de l’hôtel
Hi Chris,We are sorry your stay with us was not to your satisfaction. We hope you will give us another chance to rectify.