Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Le personnel est vraiment gentil est fait tout pour rendre le séjour agréable. La piscine est extra de même que le set-up extérieur. La nourriture est bonne et les drinks sont très très bons!
Le hic…les chambres…du moins celle que nous avions, la #8…genre de petit bungalow. C’est limite inconfortable!
Bref, c’est un spot sympa pour deux trois nuits max.
par un voyageur
Château en apparence
Publié le 5 janv. 2023 sur HotelsHotel avec un tres beau batiment mais éloigné de tout. Sans voiture vraiment pas conseillé. 2km a pied pour y arriver de la route hotel. Les villes proches sont a 20 minutes en voitures. Les propriétaires parlent seulement anglais. Le personnel gentil mais aucune formation. Chambres vides sans meubles ni armoire pour poser les affaires. Elles sont faites tous les 3 jours. Un restaurant sur place a des prix inabordables. Vraiment déçue car tres cher la nuitée par rapport à la qualité .
Commentaires de Gestion de l’hôtel
9 févr. 2023 par Castillo, Gestion de l’hôtel
We apologize that you felt that the price did not reflect what you received during your stay. We strive to make sure every guest has a beautiful experience and we are sad to hear you didn't. We are working hard to make improvements to our rooms by adding finishing touches. As new owners we have had a lot of unexpected renovations this year including a brand new pool and a full renovation of our back villa. This has unfortunately not allowed us to put our entire attention into smaller details. We hope you can come back and see all that we have accomplished in the months to come,
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Very friendly staff, excellent service. Amazing place to stay, would recommend a car since it’s a bit of drive off road.
par un voyageur
Publié le 22 juin 2024 sur Hotels
Excellent service and beautiful and clean property
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Castillo Tambor was a shot in the dark for my wife and I. We had never been to Costa Rica before and weren't sure what to expect or not expect.
We arrived late and were graciously welcomed by hotel staff. She was very helpful and welcoming, ensuring that we were happy with our room prior to leaving.
This Hotel is True Castle as the name indicates. Our room was amazing and had an unbeatable view of the ocean. Surrounded by amazing animal and bird noises every morning the tastiest coffee we've had in a long time, equaled a true slice of paradise for us. The friendly staff assisted us with information about the surrounding area and was very informative.
Castle grounds and city felt safe throughout our entire stay. We met with other guests who were from all over the world and made good new friends. The natural landscape of the pristinely-kept grounds were beautiful. Fruit trees, Avacado Trees, and Palms hug this property perfectly. We took hundreds of pictures of the Castle and its ground. Just Stunning. Every morning you'll see staff tending to the grounds. Even the owner of the Hotel was available and very accommodating to our every request or question.
My wife and I will be booking this place again in June with our 3 children. There isn't a thing we needed that wasn't within a 20 minute driving distance. We truly recommend Castillo Tambor for couples or families looking for a relaxing vacation with all the amenities, activities, and beauty you could ask for.
par un voyageur
Off the beaten path..
Publié le 30 mars 2024 sur HotelsNice place, good food, wonderful staff.
par un voyageur de Chesham
Publié le 20 mars 2024 sur Expedia
Excellent property. Great value for money!
par un voyageur
Publié le 9 mars 2024 sur Expedia
Was run like a northern fishing camp . Don't pay for whole time . Stuck and expensive to get anywhere
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Castillo Tambor is a really nice stay. The pool and main building are great. The rooms are unique and interesting. We stayed in the lower building and our room was fine. Very plain and simple compared to the main building. There is no sound proofing between room 8 and 9. We could hear everything the neighbours said and did and assume they could do the same with us. You need a car to go anywhere. Breakfast was included and was a traditional Tico meal which got us going in the morning. Overall a nice place to stay.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
La piscina es de uso público lo cual es muy inconveniente porque es pequeña y hay pocas sillas. La primera tarde que llegamos hubo un grupo de personas (no huespedes) quienes incumplieron muchas de las reglas que nos hicieron firmar a nosotros, como tomar y comer dentro de la piscina, brincar y sobre todo hicieron muchisimo escándalo (musica ranchera a todo volumen y cantando y gritando) hasta las 21:00 y ocuparon todas las sillas sin ser huéspedes. Todo eso con complaciencia del personal.
El desayuno es muy básico, no incluye frutas, ni té, ni tostadas. El servicio en general es lento y solo hubo dos muchachas atendiendo todo el hotel.
Las habitaciones (con una cama) en la torre son bonitas pero la familiar (No 8) es bien básica, no tiene ningun mueble donde guardar ropa o guindar algo. Ni una silla.
El lugar es bien bonito pero no se deberia abrir al público cuando hay huéspedes y deben mejorar la atención, y algunos detalles de las habitaciones.
