Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 avr. 2021 par LUA VILLAS, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 11 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
11 avr. 2019 par Sofia Lua Villas - Costa Rica, Gestion de l’hôtel
Thank you very much Alexandra~
We are so pleased that you guys have enjoyed your time here.
It was a pleasure to have you as our guest and we hope you can come back in a near future!
Pura Vida!
Warm Regards,
Sofia
Lua Villas - Costa Rica
par un voyageur
Publié le 21 mai 2018 sur Hotels
to be frank i was a little worried as not much reviews .. but what a great surprise! Absolutely amazing, highly recommended, i'm picky ... so don't hesitate a sec.
Commentaires de Gestion de l’hôtel
24 mai 2018 par Juan K. Fernández, Gestion de l’hôtel
Thank you very much for your words and your stay! It was a pleasure. We hope to welcome you again in the future!
Pura Vida
par un voyageur
Impeccable
Publié le 12 mars 2018 sur HotelsTrès bel endroit tranquille, propreté impeccable, belle plage à 2 minutes de marche, endroit à recommander
Commentaires de Gestion de l’hôtel
25 avr. 2018 par Juan K. Fernández, Gestion de l’hôtel
Thank you very much for your stay and your words. We hope to welcome you again in the future.
PURA VIDA
par un voyageur
Publié le 3 mai 2024 sur Expedia
Gracias a Dios que solo habíamos reservado 1 noche en esta propiedad. Cuando llegamos a hacer check in alrededor de las 3pm todo estaba bien. Alrededor de las 5pm se fue la luz en la propiedad. Pensamos que esto iba a ser pasajero sin embargo la luz no regresó hasta el día siguiente alrededor de las 10am. Es importante mencionar que las otras propiedades de alrededor si contaban con luz. Al estar sin luz por casi 12 horas la comida que teníamos en el refrigedor se puso mala. Claramente no había aire acondicionado y un ventilador y el hotel no contaba con tan siquiera luces de emergencia, todo era total oscuridad. Pasamos una noche terrible. Dejando de lado el tema de que no hubo electricidad, la piscina estaba sucia, el control remoto para abrir el porton no funcionaba, los paños estaban con manchas de cloro y amarillos. El baño solo cuenta con jabón para el cuerpo, por lo que asegurencen de llevar shampoo y demás. Esto se mencionaba estaba incluido pero no lo estuvo. No hay ni una raya de señal en la propiedad, si pasa algun accidente no hay manera de comunicarse.
Comunicamos a administración nuestra incomodidad y solo mencionaron que no era culpa de ellos.
En general, entendemos que la electricidad no dependa de la propiedad, pero como hotel deben tener plan A,B,C,D cuando estas dando este tipo de servicios no puedes dejar a tus huespedes sin luz por 12 horas. Además, la piscina y sus instalaciones sí dependen de ellos y estas estuvieron sucias en toda nuestra estadía.
par un voyageur
Publié le 28 mars 2024 sur Expedia
Muy lindo el lugar muy tranquilo
par un voyageur
Publié le 16 janv. 2024 sur Hotels
Lua Villas was absolutely amazing for our week long stay! The kitchenette is well stocked with the cookware and dishware we needed to cook most evenings. We enjoyed the yoga studio and the pool daily and thought the location was perfect for what we wanted. Playa Hermosa Cóbano is a quiet and lovely community away from the hustle and bustle of Santa Teresa, but close enough for a jaunt into town if needed. The landscape and vegetation at Lua Villas is beautifully done to allow guests privacy and seclusion within the space. And we can't forget the staff. Everyone was so helpful and Julia, in particular, helped us with so many things. We'll be back and will plan to stay here again without hesitation!
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Julia, Gestion de l’hôtel
Thank you guys for coming to LUA VILLAS! We are glad to know that you enjoyed your stay, we loved having you!Hope we can host you in the future again!Pura Vida!LUA VILLAS (Julia) ;)
par un voyageur
Perfect hotel for Santa Teresa
Publié le 6 déc. 2023 sur HotelsLua Villas is a small but lovely hotel. The staff were very friendly, helpful and gave us many good tipps. Its close to a beautiful and quite beach.
We really enjoyed our stay!
par un voyageur
Absolutely Perfect Accommodations & Location!
Publié le 14 avr. 2023 sur HotelsLua Villas and the staff are wonderful! The beach is just a few minutes walk, and is truly magical, especially at sunset. It is also conveniently located walking distance to several excellent restaurants and a small supermarket. I highly recommend.
Commentaires de Gestion de l’hôtel
16 avr. 2023 par LUA VILLAS, Gestion de l’hôtel
Thank you so much! Jaclyn and her beautiful family were a pleasure to host and have you in our property. We hope to host them again in another opportunity, bests!!
par un voyageur
Publié le 5 juin 2022 sur Expedia
We were in the Amor Suite for 3 nights.
Cons: We were attached the the office area and next to the surf boards. We were up every morning by 7AM do to banging and noises. Additionally, it was hard to sleep because the AC did not work longer than a couple of hours and it got very hot. Not to mention it dripped on our heads. Additionally, you were required to have it off all day, including the fan so we always came back to a very hot room. At one point when we returned from out day, they changed the gate code on us without an email or anything to let us know. There was "security" there to let us in after we knocked on the gate door , didnt ask for our name or any credentials and seemed skeptical to let us in and it was pouring rain. Then we had to literally shimmy our bodies between trees and a truck because they parked right in front of the access to our door and stayed like that until we had to check out, making it super difficult to get our bags or anything out of our room. Also, we were scared to use the towels because if they got dirty, we would be charged $30.
Pros: The pool area is beautiful and they had alot of amenities like surf board rentals at a good price and yoga classes. They are also far away from the super busy part of Santa Teresa. Also they were very vlose to TP8 Pizza which we were able to walk to and it was delicious. Also they had a filtered water dispenser and recycling cans.
We will probably not recommend.
Commentaires de Gestion de l’hôtel
6 juin 2022 par LUA VILLAS, Gestion de l’hôtel
Dear Jessica,
We are sorry to read your negative review about our property.
The Studio Amor it's our standard studio and the one that it's closer to the front office and surfboard quiver, so yes, it's less private than all the rest of our villas, but didn't know you felt upset about a car parked to close to your room's entrance or noise from the outside.
Yes, we always ask our customers to help us minimaze our impact to the environment, so turning OFF all the electrical devices is a practice we will keep doing.
The AC's can present some deficiency sometimes due to the overloaded work, but we keep them all up to date in maintenance and replacement if needed.
Our security guard does not speak English, so showing him an ID and simply telling him the name of the room would have been easier. He's trained to keep the complex secured and controled at all times.
Towels: Not to be scared but to be concious of permanent stains made for most of bug repellents and sunscreens. This applies for any place with white towels and linens.
We wish you have had mentioned your discomfort during your stay and that have enjoyed your experience here.
We hope you were able to enjoy the beauty of our amazing country.
Thank you,
