Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Eagle, CO. USA
A bit misleading, but overall excellent!
Publié le 10 mai 2024 sur HomeAwayCasa Makai is a beautiful property with an incredible ocean/jungle view & very comfortable furnishings. The filtered water system was a treat, allowing us to fill our water bottles and drink directly from the tap, reducing unnecessary plastic waste. It is secured behind a private gate & monitored overnight by an on-sight security guard, (which didn't seem necessary as everyone in town was exceptionally kind and trustworthy). Josefina, the property manager, went above and beyond in every way imaginable for us - from meeting us there for our late evening arrival, to recommending and arranging ATV/dirt-bike rentals and tours. She felt like a friend by the end of our trip, and I hope to see her in the future as one.
One thing in the listing that threw us for a loop however, was the description of having a Washer/Dryer on site. We intentionally booked this home for the last half of our trip, intending to do laundry there. Unfortunately, when we couldn't find the W/D, Josefina informed us that they provided laundry service - for the low price of $30 for the first load, and $20 for every load thereafter. This was even more frustrating once we found the W/D on site, behind a locked door attached to the garage... where we would have been more than happy to do our own laundry, but were required to pay for this "service" instead. Finally, although the open-air concept is nice, some standing fans for the downstairs would go a long way in keeping cool, as it doesn't have AC there.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your thoughtful review and for choosing Villa Makai for your stay! We're thrilled to hear that you enjoyed the stunning ocean/jungle views, the comfort of the furnishings, and the filtered water system. It's wonderful to know that Josefina made your experience even more memorable—she truly is a gem, and we'll be sure to pass along your kind words.
We also appreciate your feedback regarding the washer/dryer and the open-air concept. We're sorry for the misunderstanding about the laundry service and will make sure to clarify that detail. As for the downstairs cooling, your suggestion about adding fans is valuable, and we'll explore how to improve the airflow in that area.
We're always striving to make each guest's experience exceptional, and your insights help us get closer to that goal. We hope to welcome you back in the future for another fantastic stay!
par un voyageur
Amazing!
Publié le 17 janv. 2024 sur HomeAwayThe house was more than we expected.
It was perfect for relaxing and getting away from the world.
We absolutely loved it.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Caroline for being such a wonderful guest! We can't wait to welcome you back.
par un voyageur
Great location, beautiful view
Publié le 11 août 2023 sur HomeAwayThe bedrooms were very comfortable and had air conditioning.
The bottom floor has just screen doors and no AC.
The dipping pool was perfect to cool
Off after a hot day at the beach.
The staff was great, very responsive and accommodating.
Will definitely stay here again.
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
par un voyageur de Shediac
Publié le 2 févr. 2023 sur Expedia
Very disappointing week. We reserved the property in July for a January stay. Reviews were great until end of the year, then the wheels fell off. Construction next door ruined 5 of 7 days of our stay. Only once I complained to the property manager did things change and a partial refund was negotiated; the concierge would not help at all. Make sure that construction is completed before considering this property!
par un voyageur
Paradise
Publié le 27 janv. 2023 sur HomeAwayWe had the most incredible stay at this property. Everything you could hope for and more. If you’re lucky enough to find availability - book in - trust me, you won’t regret it. Thanks for a wonderful day!
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
par un voyageur
Heaven.
Publié le 27 déc. 2022 sur HomeAwayPerfect stay at Villa Makai in this gorgeous town. We loved being at the house in the mornings, on the yoga deck, and returning to relax at the end of a beach day. Super comfortable beds, great outside shower. Can’t actually imagine anything we would change about it, apart from the road up the hill 😂🤣. If we have the opportunity in the future, we will be back. Thanks to sireen who was so helpful with recommendations and information and always at the end of the phone!
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
par un voyageur
Secluded and Beautiful
Publié le 12 avr. 2021 sur HomeAwayThis beautiful property is up in the hills of Santa Teresa. Highly recommend if you are down for some fun ATV rides up and down the hill! Super convenient to all of the best places to eat and surf. The property manager is also amazing and helped us with all of our logistics from the airport / ATV rentals / surf recommendations!
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
par un voyageur
Great Sunset
Publié le 12 mars 2021 sur HomeAwayWe really enjoyed staying at this house. The entire atmosphere is peaceful and simplistic. The staff was very nice and prompt. Great location!
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
par un voyageur de Los Ranchos
Beautiful home above Santa Teresa
Publié le 1 juill. 2019 sur HomeAwayThis is a beautiful home as shown in the online photos. The lower level is enclosed by screens which can be opened to connect you to the outdoors, or closed in the evening to block out mosquitoes while still letting in the sounds of nature. Upstairs bedrooms with locking doors have a great view with nice bathrooms. The place is cleaned daily. Overall a great place for a relaxing vacation.
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
par un voyageur
Beautiful Rental & Amazing Service
Publié le 7 janv. 2019 sur HomeAwayGreat experience, Martin was very helpful before and throughout our stay.
Spent the mornings watching the monkeys come for papayas and in the evenings watching the beautiful sunset. The property is beautiful very clean and well maintained. It was a great end to our vacation in Costa Rica.
Commentaires de Gestion de l’hôtel
1 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! Hopefully we can host you back soon.
