Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fantastic location and property!
Publié le 3 avr. 2024 sur HomeAwayThe home, pool and location offered up a wonderful, memorable stay for our large family. We'll be back!
par un voyageur
Amazing place
Publié le 6 mars 2023 sur HomeAwayGreat location, great house and great staff. Perfect place in Mal Pais/Santa Teresa.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you very much Jarrod! It was a pleasure hosting you!
Hope you come back soon!
par un voyageur
Peaceful & Remote
Publié le 15 déc. 2022 sur HomeAwayExcellent accommodations for a large group gathering. The pool is centrally located and is the focal point of activity...especially with kids! The house was comfortable and the daily cleaning crew did a very thorough job. The house is steps from a small beach with tidal pools; although, you have to walk a bit to find an area to swim.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you very much for choosing villa oceana! hope you come back soon!
par un voyageur
Spacious Retreat
Publié le 11 juill. 2022 sur HomeAwayThe pics of this property do not do it justice. This place is HUGE. We have 6 kids and each kid was able to get their own bed. My wife and I took the suite upstairs and this was the perfect space for just us at the end of the day. The pool was a homerun for our family......was used at all times of the day. Please note hot tub that is advertised does not have hot water. Believe it or not but it was to cold to go in as it sits in the shade all day long. Landscaping of property was super cool as there are many various tropical plants.
Location of property was away from the traffic of Santa Teresa which was very nice. To walk to the swimming beach was only a 10 minute walk....which was a really beautiful walk BTW!
Final thing worth mentioning is that Florencia the property manager was amazing at responding to any question we threw her way. She was always very quick with her response.
Would highly recommend this property!
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you very much for choosing villa Oceana! hope you come back soon!
par un voyageur
Just a Few Issues
Publié le 7 juin 2022 sur HomeAwayThis house is in an ideal location on a less traveled road in the busy Santa Teresa area. It's access to the beach could not be better. And its an incredibly spacious house, if a bit over the top for our personal style preference. A few issues to note: the outdoor shower does not work, so its hard to rinse off the sand when returning from the beach: the kitchen has no hot water; the outdoor jacuzzi does not work; the grill has a broken starter (we could not grill our dinner the first night as planned and only could get it started after our son-in-law bought a lighter and got it started a few days later). Florencia, our property contact was not especially helpful with any of the issues we contacted her about . Although to her credit when we had an issue with one of the safes in the room not unlocking she was right on top of it and had someone over to fix in in just a few minutes.
We did have a very enjoyable stay with our family but one would expect an upscale property like this to have everything working.
par un voyageur
If you enjoy several bats flying inside your rental every night this is the house for you
Publié le 28 mai 2022 sur HomeAwayWe’ve stayed in Vrbo’s around the world and I’ve never left a negative review. Every night we had bats flying around inside the house pooping everywhere, we were not allowed to use the laundry the landscaping was overgrown and the house keepers were some of the rudest people we’ve ever dealt with.
We ended up leaving the property three days early because of the situation and were not refunded any money.
I wish I could leave a great review as the property manager was very gracious but this was the worst experience I’ve had with VRBO.
Dr D
Commentaires de Gestion de l’hôtel
14 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hello Darin,
Thank you for your review, we always appreciate any feedback as this is our best way to improve. We want to apologize that you have such a bad experience, sometimes the jungle brings us issues that we can’t handle just on the spot. We really want you to let you know that we take this very serious and have already addressed this issue by installing a new light system to prevent this issue from happening again.
We always aim to have the best service and for the staff to always be polite to our guests and that you are treated well. We have talked to them regarding this.
We are doing our best to improve, and we would love to be able to host you again.
Best,
Amir
par un voyageur
Beautiful property
Publié le 13 avr. 2022 sur HomeAwayFrom the moment we arrived we were in awe. The house and location are truly amazing. Elena, our hostess was fantastic and quickly responded to any questions/concerns we had. We wish we could have stayed longer! We can’t wait to return!
par un voyageur
Spacious home in mellow Mal Pais
Publié le 15 janv. 2022 sur HomeAwayMy husband, two adult daughters, mother-in-law and I spent 2 weeks at Villa Oceana over the Christmas/New Year holiday. The home forms a horseshoe shape around a lovely pool, with lots of space to spread out and relax. Very comfortable with a well equipped kitchen and comfortable living spaces. The beach is about 50 yards from the house, with beautiful low tide pools., and perfect location for sunset viewing. Surfing on Playa Carmen is about a 20 minute beach walk. One item to note: the rooms in the home are at different levels, which was difficult for my 84 year old mother-in-law to navigate.
par un voyageur de Shell Beach, CA
Great location in Mal Pais!
Publié le 2 août 2021 sur HomeAwaySpacious property with room for all 13 of us to spread out. The cleaning, security and concierge staff were excellent. A+ customer service!! We especially enjoyed Chef Andrea’s cooking. She was recommended by the concierge. We enjoyed all of her great meals-but the ahi and poke’ were amazing!
par un voyageur
A beachside paradise
Publié le 6 juill. 2021 sur HomeAwayWhat an incredible find! This beautiful house sits right on a gorgeous beach, and is just a few minutes walk to a thriving surf town with great restaurants and plenty of services. The house itself is large and roomy, with a fantastic pool at the center of it all. Very blissful.
