Ratings based on 16 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 29, 2024 on Hotels
by A traveller
Disappointed in the jungle
Posted Sep. 2, 2023 on HotelsA completely run down place. When entering the room there was mouse poop on the beds and the shelves. Taking a shower was impossible because there wasn’t enough water available. Place is not safe. Long dark walkways without any illumination in the property to get to your cabin. At night lots of traffic noise and parties in the neighborhood. Not recommendable
Comment from Hotel Management
Sep. 2, 2023 by Marco , Hotel Management
Maybe this review is on another property?Otherwise we are really sorry that you had that conception about us, which is really odd considering your village and the other one you booked got cleaned and prepared the same day you came, not sure what you mean with a place not safe considering that nothing happened and when you leave the property you said “really nice, quite and safe place”, we have a water plump system in place so anytime the water pressure goes down the plump started and give even more pressure than the one from service company, looking into the CCTV we confirmed that all lights and systems were up and functioning normally even the exterior lights from your villages were on, but definitely we will take this information seriously and will try to always give the best experience to all our guests. Thanks.
by A traveller
Posted Jul. 2, 2023 on Expedia
Everything
by A traveller
Posted Jan. 20, 2023 on Expedia
Very clean, well equipped, thoughtful touches such as outdoor towels drying racks, private porch...nothing missed. Host Alain was amazing. Friendly, helpful, multilingual and even a personal follow-up call to thank us for staying there. 100 percent recommended. Great location to explore the entire beautiful area.
Comment from Hotel Management
Feb. 2, 2023 by Alain, Hotel Management
Thank you so much for your kind review
by A traveller
Posted Aug. 5, 2022 on Expedia
by A traveller
Posted Apr. 18, 2022 on Hotels
by A traveller
A gem off the beaten path
Posted Jan. 5, 2021 on HotelsWe stayed one night at the villa, and I wish we could have stayed another night or two. The villas are private, clean, and cozy. The complementary breakfasts served are excellent! Great location for off the beaten path.
Super friendly manager, extremely helpful.
Everything was just perfect, plenty of amenities included. Thanks
Comment from Hotel Management
Jan. 6, 2021 by Alain, Hotel Management
Coucou!!
Thank you so much for your comment, it was a short visit but it was a pleasure to have you and your family as a guest!! I hope you had enjoyed the rest of the trip to Costa Rica!
Best wishes this 2021!
by A traveller
Vacaciones familiares
Posted Sep. 20, 2020 on HotelsDurante nuestra estadía pudimos disfrutar instalaciones, las cuales siempre estuvieron limpias y siguiendo los protocolos de limpieza. Por su cercanía a otras playas pudimos visitar, Montezuma, Malpais y Santa Teresa. Además la buena calidad nos permitió teletrabajar y recibir lecciones. La atención fue siempre cordial y agradable. Sin duda un lugar que regresaríamos.
by A traveller
Posted Feb. 29, 2020 on Expedia
We were the only ones at the place. Pool was clean. Away from it all a few places in the area to eat or go to the local micro brewery. Greeted by neighbourhood dog in evening and cat in the morni ng. Breakfast was pancakes scrambled eggs coffee and pineapple juice.
by A traveller
Posted Jan. 14, 2023 on Hotels
Comment from Hotel Management
Feb. 2, 2023 by Alain, Hotel Management
Thank you!
