Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 avr. 2024 sur Expedia
The room was dirty and the property is dated. However, it looks like they are doing some renovations.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience caused by the cleanliness of your room and the dated condition of our property. We appreciate your understanding about the ongoing renovations, and we're committed to improving our facilities for a better guest experience. Your comments are valuable to us, and we hope to welcome you back to experience our upgrades in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marcel,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Simon,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.Sincerely, Hotel Manager
par un voyageur de ST LAZARE
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Andre,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 27 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2022 par Hotel Manager, Gestion de l’hôtel
Dear blandine,Thanks for your feedback and star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager
par un voyageur
Correct
Publié le 10 juill. 2022 sur HotelsAcceuil, chambre et petit dejeuner corrects
Commentaires de Gestion de l’hôtel
18 juill. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
We thank you for your comments and hope that your stay with us has been pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.
Sincerely,
Hotel Manager.
par un voyageur
Publié le 12 avr. 2022 sur Expedia
Il y a des coquerelles dans la chambre.
Commentaires de Gestion de l’hôtel
16 avr. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Catherine,
Thank you for taking the time to review this document. My sincere condolences are extended to you for finding roaches in your room. All of our rooms are regularly sanitized by pest control services. Our rooms will be kept roach-free as soon as possible as a result of this. Please accept our apologies. We hope you will reconsider us again.
Sincerely,
Hotel Manager.
par un voyageur
Publié le 2 mars 2022 sur Expedia
Malpropre. Moisissure sur les murs et tapis. Je ne recommande pas.
Commentaires de Gestion de l’hôtel
5 mars 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for kind words. I'm sorry about your experience with us. We do apologize you faced some housekeeping issues during your stay. We convey your message to our housekeeping department. Guest comments always help us to continuous improvement. Please do visit us again.
Sincerely,
Hotel Manager.
par un voyageur
Publié le 30 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 6 to 10, please be sure to let us know. We appreciate your business.
Sincerely,
Hotel Manager
par un voyageur
Publié le 28 janv. 2022 sur Hotels
Hotel correct pour une nuit, moquette au sol et cafard de compagnie, salle de bain déplorable. Petit dej correct.
Commentaires de Gestion de l’hôtel
28 janv. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for your valuable review. I’m so pleased that you would stay with us . We're so sorry that you found bugs in your room. We do have pest control specialists who clear our rooms monthly. We'll be sure to remedy the problem as soon as possible to keep our rooms bug free. We apologize for the bugs. Hope you will reconsider us again.
Sincerely,
Hotel Manager
