Ratings based on 296 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Theresa Cano GM, Hotel Management
Thank you for you feedback. We appreciate your business. We look forward to you visiting again.
by A traveller
Posted Aug. 21, 2024 on Expedia
I rarely leave comments, especially those that are sub-par. Staff very friendly. The cleanliness was my biggest issue amd the reason for the sub-par rating.
Comment from Hotel Management
Aug. 29, 2024 by Theresa Cano GM, Hotel Management
Thank you for your feedback. I am sorry your stay was not to your standard. I will use this information as a training tool to ensure this does not happen again. We greatly appreciate your business.
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Theresa GM, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to seeing you again
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Theresa Cano GM, Hotel Management
Thank you for feedback. We appreciate your business and we look forward to your next visit.
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Theresa Cano GM, Hotel Management
Thank you for feedback. We appreciate your business. We look forward to your next visit.
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Theresa Cano GM, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to you visiting again.
by A traveller
Posted Jul. 22, 2024 on Expedia
Swimming pool was really neat.
Comment from Hotel Management
Aug. 15, 2024 by Theresa GM, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to you visiting again.
by A traveller
Best night sleep in a week.
Posted Jul. 11, 2024 on HotelsWe will definitely be staying here again. Pet friendly and the bed was clean and comfortable. Staff are professional and friendly. Toilets are a little short so if you need something taller or assistance I would ask for a handicap room for the grab bars.
Comment from Hotel Management
Jul. 11, 2024 by Theresa, GM, Hotel Management
Thank you for your feedback. We are so glad to hear that your stay was exceptional. We look forward to seeing you again!! I will let the staff know what a great job they are doing.
by A traveller
Posted Jul. 11, 2024 on Expedia
The room and property in general appears to get cleaned. What was dirty is the mold I could smell in the air throughout the building. I assume the indoor pool and hot tub creates a constant humidity that makes it easy for mold to grow. I’m super sensitive to mold and would never stay here again. The staff we friendly and helpful.
Comment from Hotel Management
Jul. 11, 2024 by Theresa, GM, Hotel Management
We are very sorry that your stay was not to your expectations. Thank you for bringing this issue to our attention. We assure you that we will make corrections to rectify this issue. We do hope you will reconsider and join us again. Again, thank you.
by A traveller from Warsaw
Posted Jul. 2, 2024 on Expedia
Stayed two days and had a good stay. We’d stay here again. Sara from the front desk was very friendly and helpful.
Comment from Hotel Management
Jul. 11, 2024 by Theresa, GM, Hotel Management
Thank you for your feedback. We are happy to hear that your stay met your expectations. I will pass along to Sara the compliment.
