Note fondée sur 302 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Theresa GM, Gestion de l’hôtel
Thank you for your feedback. We appreciate your staying with us and we look forward to seeing you again.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Theresa GM, Gestion de l’hôtel
Thank you! We are glad you enjoyed your stay. We look forward to seeing you again!
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Theresa GM, Gestion de l’hôtel
Thank you for your feedback. We are glad you had a great experience. Look forward to seeing you again!
par un voyageur de Cypress
Publié le 2 sept. 2024 sur Expedia
The young lady that checked us in was very very nice and professional! The room was clean but just 2 things, the air conditioning was leaking inside and outside so the floor was wet by the ac and had that mildew smell. I think because of that it caused gnats to be in the room(just seen 1 or 2). There was also a little bug in the bed I was in, it wasn’t a bed bug but looked more like a meal worm or something so that made me a little uncomfortable through the night. The restaurant IS NOT in the inside of the hotel but next door. It’s a stand alone restaurant and honestly, I wish I would’ve went somewhere else. I ordered fried fish but they had no tartar sauce- huh? Also not ketchup packets to go, you had to open up your food and squirt the ketchup on your food before leaving from the bottle they had. I also order an order of chili cheese fries but no chili was on them, he said that I chose no chili but when I got back to the room I checked my order online and it asked if I wanted chili seasoning like a hot seasoning and I said no. We just stopped there for a quick stay but wouldn’t stay again or use the restaurant.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Theresa Cano GM, Gestion de l’hôtel
We are very sorry that your stay was not to your standard. Thank you for the information. We will get the room checked out immediately. We appreciate your business.
par un voyageur
Publié le 29 août 2024 sur Hotels
The experience was good, while short. Bed was clean, showert & tiolet were clean. Overall it is a clean place. There is a mildew smel that disipated shortley after turning on the A/C unit. It was a very humid time of year.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Theresa GM, Gestion de l’hôtel
Thank you for your feedback. We greatly appreciate you staying with us. We hope to see you again!
par un voyageur
Publié le 29 août 2024 sur Expedia
Liked the quietness. There was no elevator, no meals, and only one night stand.
Commentaires de Gestion de l’hôtel
29 août 2024 par Theresa Cano GM, Gestion de l’hôtel
Thank you for your feedback. We are sorry that not everything about your stay was to your standard. We greatly appreciate your business.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Theresa Cano GM, Gestion de l’hôtel
Thank you for you feedback. We appreciate your business. We look forward to you visiting again.
par un voyageur
Publié le 21 août 2024 sur Expedia
I rarely leave comments, especially those that are sub-par. Staff very friendly. The cleanliness was my biggest issue amd the reason for the sub-par rating.
Commentaires de Gestion de l’hôtel
29 août 2024 par Theresa Cano GM, Gestion de l’hôtel
Thank you for your feedback. I am sorry your stay was not to your standard. I will use this information as a training tool to ensure this does not happen again. We greatly appreciate your business.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Theresa GM, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business and look forward to seeing you again
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Theresa Cano GM, Gestion de l’hôtel
Thank you for feedback. We appreciate your business and we look forward to your next visit.
