Note fondée sur 2 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 avr. 2019 sur Hotels
tres bien grand salle de bain avec spa
confortable grande surface a 2 minutes en voiture
plage et environnement bien
Commentaires de Gestion de l’hôtel
24 avr. 2019 par FOM, Gestion de l’hôtel
Dear Stephane
Thank you for your feedback
Kind Regards
Michael
par un voyageur
Superbe resort
Publié le 14 mars 2019 sur HotelsSuperbe resort à quelques pas de Digger's beach. Les chambres sont superbes, spacieuses et propres.
Commentaires de Gestion de l’hôtel
3 avr. 2019 par FOM, Gestion de l’hôtel
Thank you
par un voyageur
On a dormit devant les poubelles e chambre orrible
Publié le 23 déc. 2017 sur ExpediaOn a réservé à l'avance et on a demandé une chambre en auteur et ils nous ont mis devants les poubelles sans terrasse et sans balcon et en plus salles
par Isabelle
Go for it !
Publié le 13 août 2017 sur HotelsWe felt like we were on a private island with this private beach and the exotic decor. Beautiful rooms, big ones.
par michel de france
usine
Publié le 2 déc. 2013 sur HotelsResort sans âme qui s,étend sur 500 mètres
Les barbelés sont ils nécessaires ?
Si oui, éviter chambres éloignées près pkg plage et toilettes sordides
Le cadre est beau mais isolé comme beaucoup de resorts
Accès depuis la M1 en allant vers Brisbane très dangereux
par un voyageur de Reunion
BreakFree Aanuka Beach Resort
Publié le 1 août 2011 sur HotelsAccueil peu professionnel d'un jeune employé qui, ne sachant pas utiliser leur terminal de carte bleue, me demande une carte de crédit "australienne" à la place de ma Visa Internationale.
par un voyageur
Publié le 7 oct. 2024 sur Wotif
Unfortunately when we stayed there were renovations happening which made it difficult to check in and access reception, and the noise started early in the morning. We only had access to one pool and not the other amenities advertised. A bit disappointing. The room itself was clean and well set out. Communication could have a been a lot better advising us that there were restrictions regarding renovations. No compensation was offered for not having access to extra pools, etc that was advertised.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Breakfree Aanuka Beach Resort, Gestion de l’hôtel
Hello,We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Breakfree Aanuka Beach Resort
par un voyageur
Publié le 7 oct. 2024 sur Wotif
Overall stay good. Few points: Didn’t realise “3 bedroom villa” was actually 2 bedroom townhouse and very separate standalone unit ie impractical for family with small children.
-didn’t realise the villa was two stories ie staircase had steep turning and high falls risk for little toddlers.
Finally no mention of renovations ie booked a place that had it all ie restaurant onsite. I understand renovations need to happen but even just an fyi sorry for renovations here is list of coffee places and food options etc would have been nice.
Also not enough parking had to park on street overnight during stay as secure carpark was full-not ideal.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Breakfree Aanuka Beach Resort, Gestion de l’hôtel
Hello Kathryn,We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Breakfree Aanuka Beach Resort
par un voyageur
Publié le 3 oct. 2024 sur Wotif
Room was nice but needs bedside lights and access to powerpoints which were hidden behind bedhead. We were very disappointed that we had no prior warning of the major building works going on and that the restaurant and most resort facilities were closed. Building noise started at 7.00am and parking was terrible due to the work going on.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Breakfree Aanuka Beach Resort, Gestion de l’hôtel
Hello Glenn,We appreciate you taking the time to leave a review of your stay at BreakFree Aanuka Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Aanuka, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we will address the problem and prevent future occurrence.It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Breakfree Aanuka Beach Resort
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Wasnt forewarned about construction and renovations. Couldn't use our favourite pool
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Aanuka Beach Resort , Gestion de l’hôtel
Hello,Thank you for sharing your feedback with us. I’m truly sorry to hear that the ongoing renovations affected your stay and impacted your holiday experience. We understand how important it is for your vacation to be enjoyable, and we regret that the construction and pool closures caused inconvenience.Please note that we have advertised the renovation works on all our websites to inform our guests in advance, and we always strive to keep these updates clear. However, we recognize that the actual impact of these works can be more significant than anticipated.We genuinely appreciate your understanding during this period, and we would love the opportunity to welcome you back once the renovations are complete. We’re confident that the improvements will enhance your experience, and we hope to exceed your expectations in the future.Thank you again for your feedback, and we hope to have the pleasure of hosting you again soon.Kind regardsAanuka Beach Resort
