Note fondée sur 245 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,2 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Wotif
Properties showing its age in numerous parts. I didn’t like the lack of check in info or check out info. And in 2024 to have no wifi access in my room at a resort was very disappointing. Room was very clean and bed was very comfy. Shower head needs replacing as that was awful which detracts from the overall experience.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Room was good but the bathroom needs major renovations. The shower rose desperately needs replacing as only about half the holes let water out
par un voyageur
Publié le 20 sept. 2024 sur Wotif
We did not have any contact from phone calls, email, whilst we only got that the reception was out and “we will return your call” later. We arrived on the Friday around 3 PM and no one was at reception. If they told us that they had no staff, we would know. Unfortunately we would not return. The times we have had stayed there was always one level and this time we were on 2nd level with 17 steps which was not shown when we booked.
par un voyageur
Publié le 23 août 2024 sur Wotif
Plenty of sign with petty reminders. No mention of no internet TV
par un voyageur
Publié le 4 août 2024 sur Expedia
This place is amazing all the facility’s you need and want staff are amazing IAN is an absolute legend I would recommend staying here to everyone I know
Commentaires de Gestion de l’hôtel
5 août 2024 par Ian, Gestion de l’hôtel
Hi Ben, Thanks for your review. We really appreciate your feedback :)
par un voyageur
Publié le 16 juill. 2024 sur Wotif
the grounds and location are excellent - right on the beach. rooms are spacious and clean but tired looking. security door was broken. bathroom is old and needs a reno. no wifi in the room and internet connectivity was low. older style tv (no smart tv).
gym equipment is limited and rusted or faulty.
spa out of order!
gardens are gorgeous.
par un voyageur
Publié le 12 juill. 2024 sur Lastminute
Needed extra blankets as we bought one. Kitchen plates glasses etc not clean even though it says a surcharge for not cleaning. Basic tv and channels for a resort. Old decor but priced accordingly. Would stay again.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Nautilus Reservation Team, Gestion de l’hôtel
Hi William, Thanks for your feedback. We have passed your review onto the owners of your Villa you stayed in, so that they can make some changes. :)
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Room was freshly painted and clean and tidy. Large comfortable bed large bathroom.
External patio and courtyard were disapointing. Gardens were in poor maintenance. Restaurant was small, but meals were OK.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Nautilus, Gestion de l’hôtel
Hi Colin and thanks for staying with us. We have passed along your feedback to the restaurant, whois not affiliated with us. We have also let the strata team know that they need to do a little more work :)
par un voyageur
Publié le 6 mai 2024 sur Wotif
par un voyageur
Publié le 18 févr. 2024 sur Hotels
