Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juill. 2019 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Clean and quiet apartment
Commentaires de Gestion de l’hôtel
20 août 2024 par Maddie, Gestion de l’hôtel
Hi Philip,Thankyou so much for your feedback,We are glad you had a Great time staying with us.We hope to have to back in the next Future.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur
Publié le 25 juill. 2024 sur Wotif
Enjoyed my short stay very much. Found the service very helpful and friendly.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Opal Cove Resort, Gestion de l’hôtel
Hi , Clarrie. Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our service helpful and friendly. It was a pleasure having you with us, and we hope to welcome you back for another great stay in the future!
par un voyageur
Publié le 25 juill. 2024 sur Hotels
Nice location, very comfortable and clean, is starting to show a bit of age in the bathrooms, but that’s not a major issue
I would definitely recommend
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Opal Cove Resort, Gestion de l’hôtel
Hi , Mark. Thank you for your kind words and for recommending us! We’re glad to hear you enjoyed the location, comfort, and cleanliness of our property. We appreciate your feedback about the bathrooms and will take it into consideration as we plan for future improvements. We look forward to welcoming you back and providing you with another great stay!
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Wotif
Staff while friendly were poorly trained and managed. The property appeared neglected.
I used this property to compare it too another resort nearby which we have been staying at for many years but as a result of our experience I will not be returning to Opal.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Opal Cove Resort, Gestion de l’hôtel
Hi , Barry. Thank you for taking the time to share your feedback. Were sorry to hear that your experience did not meet your expectations. We strive to provide excellent service and maintain our property to high standards, so it’s disappointing to learn we fell short during your stay. Your comments about staff training and property maintenance will be addressed with our team to ensure improvements are made. We appreciate your feedback and hope you might consider giving us another chance in the future.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Beautiful location, property and probably the best beach attached to any property. Amazing staff who were always smiling, cheerful and happy to help.
However, the rooms and amenities have significantly aged. All the furnishings are falling apart, carpets tearing, bathroom fixtures old and barely functioning (flush in our room needed us to hold it down, tub was stained beyond redemption, toilet seat less said the better). Very disappointing for what was a prestigious property once.
The games room is externally managed and needs coins. Don't bother if you are heading to the big banana which has a better games room at a lower cost. Not sure what the missed opportunity for that space is.
But again, lovely location with direct access to one of the best beaches you'll see around there.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par The Opal Cove Team, Gestion de l’hôtel
Hi , Anand Thank you for taking the time to share your detailed feedback with us. We're thrilled to hear that you enjoyed our beautiful location and the stunning beach attached to our property. We also appreciate your kind words about our amazing staff; providing cheerful and helpful service is always our priority.However, we sincerely apologize for the disappointment you experienced with the condition of our rooms and amenities. Your concerns regarding aging furnishings, carpets, bathroom fixtures, and maintenance issues are noted. Please rest assured that we are actively working on improvements to enhance the comfort and satisfaction of our guests.Regarding the games room, we appreciate your feedback about the external management and coin-operated setup. We will review this to ensure it aligns with our guests' expectations and improves the overall experience.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.
par un voyageur
Publié le 18 juill. 2024 sur Wotif
Opal Cove is always a great place to stay when visiting Coffs Harbour. Great rooms and beds, good pool and swimming options
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Opal Cove Resort, Gestion de l’hôtel
Hi , Stephen. Thank you so much for your positive review! We’re delighted to hear that you enjoyed your stay at Opal Cove and appreciated the rooms, beds, and pool options. It’s always a pleasure to know that our guests have a great experience with us. We look forward to welcoming you back on your next visit to Coffs Harbour!
par un voyageur
Publié le 14 juill. 2024 sur Expedia
