Ratings based on 101 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 5, 2023 on Hotels
4 out of 5
by A traveller

Great for a night.

Posted Aug. 30, 2020 on Hotels
Worked well for one night. Pool was great, good location to walk around Cognac. Room enough for the whole family and clean.
4 out of 5
by A traveller

Nice

Posted Jul. 18, 2020 on Hotels
Wifi poor in our room. Fitness centre was a very old spin bike and old style running machine. But they worked. Didn't go swimming. Cognac centre is not far and had the best curry. Next to bar that had a band (not loud) room was ok. To check in you have to ring. I did and got the impression why did I call we are here. Anyway on arriving you have to ring and they come and let you in. Code for complex. Car secure
4 out of 5
by A traveller

Posted May 25, 2019 on Expedia
The bed is very comfortable, and the room is very clean. Our room didn't have a window, which would have been nice, but otherwise we enjoyed our stay.
1 out of 5
by A traveller

No show

Posted Apr. 3, 2019 on Hotels
Hotel not open when we arrived could not check in so went to another hotel.Called number but no answer
4 out of 5
by A traveller

A good basic hotel with pool.

Posted Aug. 5, 2018 on Hotels
Good basic hotel. Good little pool. Spacious room. No air con, but fan provided. Reasonable breakfast. Most of the staff friendly and helpful. Would use it again.
3 out of 5
Recommended
for Everyone
by A traveller

Posted Jul. 3, 2018 on Expedia
Good location. Outdoor pool was clean. Very quite. Free parking. Friendly . No air conditioning which is not the exception in France. No coffee machine or kettle in the room.
4 out of 5
by lm

Good city location hotel

Posted Jul. 21, 2017 on Hotels
Good budget hotel with extras, free parking and a nice small pool.
2 out of 5
by A traveller

Best thing about this hotel is the pool, when open

Posted Jul. 3, 2017 on Expedia
Pros: The pool was gorgeous. But closed on the Monday - perhaps for cleaning, or as it rained? But no sign saying why. The room itself was fine.
Cons: Cleaning!! Access to internet! Communication, so that you know when the pool is going to be open. Very crowded for breakfast on weekdays.
Location: Tons of things in Cognac!
If you arrive on a weekend day, the staff are only there to check you in for a few minutes, then gone. We didn't discover till later that the chair in the room was lined with dust. Bed was comfortable though and the en suite was huge. Internet was a pain as there's a separate piece of paper with a code for each device .. and for us they didn't all work. The pool was great but only open on two of our 3 days and we don't know why - no visible signs.
4 out of 5
Recommended
for Couples
by A traveller from UK

Good for overnight stop or short break

Posted Sep. 18, 2016 on Expedia
Pros: Good value for money with friendly staff.
Cons: Tea/coffee making facilities in room.
Location: Recommend visit Espace Decouverte www.espace-decouverte.fr for overview of area. Several brandy makers have tours/tastings.
Staff very helpful. Meal very good value although choice very limited. Traditional french cooking. Approximately 10 minutes walk from town centre. Rooms small but quiet despite being next to railway station. Bed very comfortable. Good wifi signal in room.