Note fondée sur 612 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
This honestly shouldn’t have been more than a $50 dollar room tops. When we got to our room, we were tired and just wanted to relax and watch some tv. We turned on the tv and it didn’t work, we tried to see what the issue was and couldn’t figure it. So my husband went to the front office to let them know that the tv and cable wasn’t working, they said they’d be right over. 45 minutes later still nobody has come, we were hungry and tired and just wanted to relax. I finally asked my husband if our firestick would work on the tv, he replied; yep! So I ran out into the car and grabbed it. The office never did come to our room to check on the tv. The tub was filthy, and just as we were getting ready to fall asleep, the racket in the room above us was terrible, thought the ceiling was going to come down, and the outside noise was just as bad. The floor under our feet was so dirty and the floor was warped so it wasn’t level. My husband and I travel a lot back and forth from Tennessee to Utah, and we definitely won’t be stopping by this place again! The owners of this motel should be ashamed that they don’t clean or take care of their business any better than this, but I guess when foreigners own it their level of cleanliness and care aren’t the same standards as the people in the U.S. And Motel 6 please spare me the reply; we’re so sorry that we didn’t meet your needs! You all know you’re not meeting the needs of the customers and further more you don’t care.
Commentaires de Gestion de l’hôtel
27 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Kristin, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Kaur J. #team6
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lisa, Thanks for your recent rating. Your input is highly valuable to us as we continuously strive to enhance our services. We hope your experience with us was enjoyable, and we would love to host you soon. If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Many thanks once again, and we look forward to your next visit. Natalie #team6
par un voyageur
Ok, pretty average
Publié le 18 août 2024 sur HotelsAverage quick stop interstate hotel with no frills. We had to cross a busy street to walk to get milk and snacks.
Front desk was nice enough.
It wasn’t a run down dive, it’s was average all around. Good for a one night stop on a longer trip.
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Casey, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future! Natalie #team6
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
par un voyageur
Publié le 15 août 2024 sur Expedia
Excellent for price
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi James,Many thanks once again, and we look forward to your next visit. Maz K.#Team6
par un voyageur
Publié le 10 août 2024
Very clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Darrell, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Dishonest and bad service
Publié le 10 août 2024 sur HotelsMy tv wouldn't work and so I asked for a different room (they came twice to "reset" my tv). There were hardly any cars in the parking lot but they told me they were sold out! Complete fabrication!
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lynn, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Natalie #team6
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Crystall,Thank you for the excellent rating!! Maz K.#Team6
par un voyageur de Denver
Publié le 5 août 2024 sur Expedia
It was a decent cheap spot for one nights stay. Around 1am the smoke alarm in my room started chirping and the front desk staff took care of it right away so thank you for that. The only issue was some maintenance person was drilling RIGHT outside my room literally the wall to my room before 9am. I believe some courtesy should have been taken to ensure there was no one in that room before making a bunch of noise and maybe waiting a bit. Its no fun to be woken up to loud drilling noises.
par un voyageur
Publié le 5 août 2024 sur Expedia
The bathroom fan in our room, 109, was too loud to leave on while being in the
Whole room. It was awful. The room was clean. Bed was comfortable. But the bathroom fan made other Motel 6 stays questionable.
