Note fondée sur 584 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024
Very clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Darrell, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Good quality good service
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Joshua, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6
par un voyageur
Horrible
Publié le 3 juill. 2024 sur HotelsNot remodeled. Bed was hard and felt like there was 2 bars going down back. Bed squeaked horrible every time you moved. AC made loud banging sound every time it turned on and woke you up. Bathroom was dingy and water spots everywhere, didn’t look cleaned. Could hear everything happening in the lobby from the room. Everyone talking, walking in and music. Would not recommend or stay there again
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Brand Experience Team , Gestion de l’hôtel
We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Dennis,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 1 juill. 2024 sur Expedia
It was clean but needs updating
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Phil,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith#Team6
par un voyageur
Publié le 25 juin 2024 sur Expedia
It would have been nice to have been able to use the elevator. But it was for staff only. Even though i was on the second floor i struggled. They didn't have any on 1st floor.
This day was like 106 degrees. So the ac was struggling to cool the room down. I asked if they had a fan I could use. Nope. I had the ac down to 62. Finally kicked in to cool during the night.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Nancy Y., Gestion de l’hôtel
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
par un voyageur
BH
Publié le 24 juin 2024 sur HotelsAC needs some work and TV remote did work properly.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi William,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
par un voyageur
Publié le 24 juin 2024 sur Expedia
Excellent value for a clean room.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Leeann,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
par un voyageur
Publié le 24 juin 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Staci,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Overcharged
Publié le 24 juin 2024 sur HotelsWe were over charged for an extra guest. $10 instead of the posted difference on our room door of $6 and the Motel 6 website difference of $5. We spoke with the manager who promised to contact us when he got in that afternoon. It is 36 hours after we spoke to him and we have not heard from him. The desk clerk who checked us in spoke in a very condescending way simply because I had not checked the 2 guests button when making the reservation. I have no issue paying extra for my mistake in booking but it seems he just chose a random amount of $10 and charges my credit card. Taking advantage of tired guests who have been driving for 10 hours obviously that is why we checked in after 1AM is unacceptable. It is not about the $ amount but the disrespect from the desk clerk and lack of response from Mr. Patel (the manager).
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Karyna,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
