Note fondée sur 829 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello claudia, We're sorry to hear that you didn't fully enjoy your stay. Please reach out to us directly with any feedback you may have so we can address your concerns and improve our services for future guests.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
The rooms were very outdated, and the air conditioning was completely off so room was really hot when you walked in.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello RAY,We appreciate your feedback on the room condition and air conditioning. We will certainly take this into consideration for future improvements. Our team is dedicated to ensuring our guests have a comfortable stay with us.
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have from your recent experience. We value your input and would love the opportunity to address any concerns.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
The room was ok for just staying there for a few hours. The bathtub handle was broke so we had to turn on and off the water by a screw that was there.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Melissa, We're sorry to hear about the issue you experienced with the bathtub handle during your stay. Your feedback is valuable to us and will be shared with our team for further review and improvement. Should you have any concerns in the future, please don't hesitate to reach out to our management team for assistance. Thank you for bringing this to our attention.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Patrick,We're delighted to hear that you enjoyed your stay with us! Should you have any additional feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back again soon!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Not enough light to see what the room was really like
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Craig, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to improve and we will address the lighting situation with our team. Thank you for bringing this to our attention.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Bathroom was dirty had a dirty towel and pubic hair on floor and tub.
No shampoo or body wash in either of our rooms.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Lila, We're sorry to hear about your experience and appreciate your feedback. We take cleanliness and guest satisfaction seriously. Rest assured, we have shared your comments with our housekeeping team for review. We recommend guests reach out to our management team directly to address any concerns during their stay. Thank you for bringing this to our attention.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
It was just fine…the stafff super nice and room big nice and clean
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We are pleased to hear that you found our staff friendly and enjoyed your spacious and clean room. Thank you for taking the time to share your feedback with us. If you have any further comments or suggestions, please feel free to reach out to us directly.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Laurie, We are sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will use it to improve our services. Your comments have been shared with the team for further review. Thank you for bringing this to our attention.
