Note fondée sur 355 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2022 sur Hotels
par un voyageur
Publié le 9 déc. 2018 sur Expedia
There was confusion with the reservation being in the main building and not in the 'Motel-wing' rooms.
Was given a 1st floor room in the main building. It was dated and the bathroom smelled 'old'.
par un voyageur
Publié le 6 juin 2018 sur Expedia
Chambre très propre mais le buffet déjeuner était très cher pour ce que c’était...
par Bruno
Very nice service. Camillia is a sweet heart.
Publié le 25 janv. 2017 sur HotelsThe personnal very professionnal.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Great place
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Joan Generosa Manager Best Western Cold Lake Inn, Gestion de l’hôtel
Hi Shahzad,Thank you for staying with us recently. We noticed that you rated your experience 1 out of 5, and we wanted to reach out to understand better where we fell short. Our goal is always to provide exceptional service, and we're sorry to hear that your stay didn't meet expectations. We were happy to upgrade you to one of our deluxe rooms during your visit and offer a complimentary breakfast. However, we would love to know if there were any specific areas where we could have improved your experience. Your feedback is invaluable in helping us provide better service, whether for your future stays or other guests.Please feel free to share any details; we will do our best to address them.
par un voyageur
Excellent Hotel
Publié le 18 sept. 2024 sur HotelsStaff was great. Rooms were spotless and very quiet. Bed was superb and very comfortable. I would highly recommend this hotel.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Hotels