Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Worcester, UK
Golf trip to Northern Ireland
Publié le 16 nov. 2024 sur HomeAwayStayed 7 nights.
Excellent location, spacious, comfortable beds.
par un voyageur
Wonderful location
Publié le 16 oct. 2024 sur HomeAwayAn amazing home base for exploring Northern Ireland.
par un voyageur
Beach paradise
Publié le 12 oct. 2024 sur HomeAwayGreat communication with owner. Quick responses which is always appreciated! The twin room was tight for 2 adults with luggage, but the other bedriom and bathrooms are spacious. We were there in the off-season (only 2 other cars in the parking lot), and we felt very safe walking around. The locals were friendly and helpful. We also loved having the livingroom fireplace to warm up after our days adventuring outside.
par un voyageur de Bolton
Great Location
Publié le 27 sept. 2024 sur HomeAwayWe were looking to explore the Atlantic coast, the apartment was ideal with great views.
Apartment was well furnished and fully equipped which was really appreciated. Highly recommended
par un voyageur
Very nice apartment
Publié le 26 sept. 2024 sur HomeAwayI was already for the second time in the holiday apartment. Both times the apartment was very clean. The furnishings are well maintained and the new sofas are great. I really enjoyed the view of the sea through the large window. Many sights are easily accessible from Castlerock. The train connection to Belfast or Derry is very convenient.
par un voyageur
Quiet get-away by the sea
Publié le 25 juill. 2024 sur HomeAwayGreat clean and modern property, beautiful beach, quaint town… all we needed to relax.
Thanks very much!
par un voyageur
Relaxing stay with a fabulous view
Publié le 19 juin 2024 sur HomeAwayLovely, well equipped and clean property, but the stand out feature was the view from lounge and bedrooms. Just a few steps walk to the beach, and less than 5 minute walk to local shop, pub and coffee shop.
Rosemary was always responsive to messages but was never intrusive.
I highly recommend a stay and I will definitely be back.
Commentaires de Gestion de l’hôtel
19 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind review, Julie, and for looking after the apartment so well. You will be welcome to stay any time.
par un voyageur
Mixed feelings
Publié le 12 juin 2024 sur HomeAwayCastlerock is a really nice seaside town
The train stops right in town so getting to places is easier
There are a few stores and places to eat that have good food and service.
The apartment is adequate however we had a problem with the water, it was sporadically warm but mostly cold.
I did report it to the host but it was not resolved during our visit so it put a damper on what could have been a problem free visit.
I did notice prior guests had the same issue a month before. I think if I had reread the reviews I would have asked the host if this had been resolved.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
I'm sorry that this took away from an otherwise enjoyable holiday. Thankfully the issue with the water has now been resolved
par un voyageur
Beach getaway
Publié le 29 mai 2024 sur HomeAwayThe apartment is located steps from the beach. A walk on the beach is amazing!
The apartment was clean, and very nice. We had difficulty operating the hot water boiler. We could not get the hot water to the bathrooms (worked in the kitchen) and the water flow in the bathrooms was none existent.
I reached out to Suzanne, and she responded telling me all the appliances are standard and self-explanatory, so she didn’t think we needed instructions.
As an out-of-country visitor, we never need to operate a boiler to get hot water. We also do not have a washer/dryer in one unit. We had to google how to use them, and even that didn’t lead to success. We had freezing cold showers with a dribble of water.
We were only staying for two nights, so we didn’t let this ruin our visit; however, I recommend Suzanne provide written instructions for the property/appliances for other visitors. I did read another review with the same request, but Suzanne has not viewed this request as necessary.
All in all, it is a lovely property and we enjoyed our stay in Castlerock!
Commentaires de Gestion de l’hôtel
19 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and your compliments about the apartment.
I'm sorry you had an issue with the hot water, you never mentioned that while you were there. The boiler is set with the central heating working and water heats as you use it, so you didn't need to do anything with the boiler. It's a shame you felt the need to exaggerate, the water has never been just a dribble in my experience, and has been improved since your stay, nor has it been constantly freezing.
I am in the process of writing out instructions for the appliances. You emailed when you arrived to ask if there were any instructions for the appliances and when I asked which appliance in particular you wanted help with, you didn't reply until 11.30pm asking about the dryer. If you'd asked earlier I would have gone to help you. I tried my best to explain that night how to use it and asked the next morning if you'd managed to get it sorted and you replied as if everything was fine. If you didn't manage to get the clothes dried you must not have left it on long enough
par un voyageur
Beautiful view. Large, comfortable accommodation
Publié le 19 mai 2024 sur HomeAwayWe had such an easy stay. Flight cancellations robbed us of one night but the night we did get was very restful.
Everything was clean and having the coffee, tea and milk was a nice treat after so much traveling.
Commentaires de Gestion de l’hôtel
19 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind review. We're pleased you enjoyed your stay.
