Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fairly clean but any infestation
Publié le 1 déc. 2024 sur HomeAwayAnts!
Commentaires de Gestion de l’hôtel
15 déc. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Nancy. Thank you for providing us with this valuable feedback. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur de Medford
Publié le 10 nov. 2024 sur HomeAway
par un voyageur de Moses lake
Noise
Publié le 9 juin 2024 sur HomeAwayWhile the location and neighborhood were fine, we had a few minor issues. Of the issues was the amount of small ants crawling around on the floor. We did notice some ant traps out, but it did not seem to be helping. The other issue, and the most important, was the upstairs was rented out by a group of gentlemen. They were extremely loud and one of the people involved in our party left at midnight last night because she cannot sleep due to their noise level. For the price we paid for this place and with the noise issue, I feel that we are entitled to a slight refund. Thank you.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
The accommodations was not as represented and had accessibilty issues.
Publié le 30 avr. 2024 sur HomeAwayWe are seniors and had no idea that the property was very challenging with the accessibility. The concrete stairs were steep and we had to make several trips up and down the stairs with our luggage and coolers. The pea gravel was very difficult to drag our luggage and coolers through. There was no mention on the website description that accessibility may be an issue. The scenic view was in the neighbors kitchen.
Also, the thermostat for the lower unit was located upstairs and we had no control. We had to call the owners to adjust it.
par un voyageur
Great Stay!
Publié le 5 déc. 2023 sur HomeAwayOver all, it was great! plenty of cookwear, quiet, clean, and great size! The only thing i would have changed would be adding the amount or stairs outside to get to the unit. (it was fine for us, but if you have bad knees or walking ability, it might not be a good fit for you)
par un voyageur
Not ready at time of check in.
Publié le 16 sept. 2023 sur HomeAwayChecked in 2 hours late because it was not clean. We had bought groceries and were expecting to make dinner and relax after 12 hours of traveling. Instead, we had to incur the expense of dinner out. The cleaning lady was apologetic, and the house was very clean, but the property manager did not notify us we couldn't check in on time. Grill didn't work. Not pleased with the management of this property.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Kimberly, for your feedback! We sincerely apologize for the issues you experienced during your time with us. We are disappointed to learn that you had a negative experience with us. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Very comfortable, nice place!
Publié le 12 déc. 2022 sur HomeAwayThe unit was well furnished, very clean & nice all around. There are several stairs to get down to the unit, so I recommend not bringing a lot of stuff to pack in & out, and it is not suitable to anyone who doesn't get around well .
par un voyageur
Stay in college place
Publié le 17 oct. 2021 sur HomeAwayProperty was very clean. Close to everything we needed.
par un voyageur
Great
Publié le 13 août 2021 sur HomeAwayThe place was clean and comfortable. It was a nice, cool place to be and get out of the heat!
par un voyageur
Overall good place just temperature issue
Publié le 15 mai 2021 sur HomeAwayOverall place was nice and as advertised, only issue if unit does not have a thermostat so at the mercy of upstairs unit and place often very cold when ac on. Would be much better if had own thermostat.
