Note fondée sur 699 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Team leader, Gestion de l’hôtel
thank you for staying with us!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Team leader, Gestion de l’hôtel
I'm sorry you didn't have a better experience when you stayed here. You should of brought up any concerns or complaints with management so we could address it properly. May I ask what exactly caused the way you felt, so that I can address the issue?
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Room was clean, bathroom was updated. Base on the wall was coming off and the entrance door had paint peeling off
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Team leader, Gestion de l’hôtel
Thank you for your business. We are currently in the middle of renovations, so hopefully your next stay will have a newly painted room.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Team leader, Gestion de l’hôtel
Thank you for your business. We greatly appreciate it.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Team leader, Gestion de l’hôtel
Thank you for your business. We greatly appreciate it.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Team leader, Gestion de l’hôtel
Thank you for your business. We appreciate you staying with us.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The blanket looked like it had a bloody stain on it so moved it off the bed and the sheets also had it on them needless to say we didn’t stay there so that 50 dollar room was more like 200 after everything was said and done… absolutely don’t stay at this property gross
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Team leader, Gestion de l’hôtel
I am extremely disappointed in reading this note. Did you report this to the office to resolve the issue? We immediately address any problems and/or issue refunds if a problem like this is found since we have a team that stays onsite to provide maintenance, security, and customer service issues. After reviewing your reservation, no notes were left to let me know about this incident.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Team lead, Gestion de l’hôtel
We are sorry to hear you didn't enjoy your stay with us. We will look into this situation.
par un voyageur de Austin
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Team lead, Gestion de l’hôtel
We are sorry to hear you didn't enjoy your stay and appreciate your feedback so that we can improve on our services.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Worst hotel and employees I've ever worked with.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Team lead, Gestion de l’hôtel
Sorry to hear your experience of parking on another business' property and having your car towed reflected badly on your experience with the hotel.
