Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
Ras
Commentaires de Gestion de l’hôtel
20 août 2024 par Billy Lynn Hale- Manager Days Inn by Wyndham, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Collinsville/St. Louis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 10 nov. 2023 sur Expedia
Piscine pas disponible.
Commentaires de Gestion de l’hôtel
11 nov. 2023 par Billy Lynn, Gestion de l’hôtel
Nous nous excusons pour le fait que la piscine ne soit pas ouverte et nous travaillons à résoudre ce problème. Nous sommes heureux que vous ayez été notre invité et espérons que vous resterez à nouveau avec nous lorsque vous serez dans la région. Passe un bon weekend!Billy Lynn Hale - Directeur du Days Inn by Wyndham Collinsville/St. Louis
par un voyageur
Bon choix.
Publié le 16 févr. 2019 sur HotelsPersonnel accueillant. Déjeuner très bien. Lit confortable. Nous recommandons.
Commentaires de Gestion de l’hôtel
18 févr. 2019 par Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too.
Sincerely,
Hotel Manager
par un voyageur
Publié le 1 août 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2018 par Billy Lynn, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Collinsville. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future. Have a Blessed Day!
Sincerely,
Billy Lynn Hale
par un voyageur
Publié le 29 oct. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2017 par Billy Lynn, Gestion de l’hôtel
We are always happy when our guest have a great stay. We look forward to you being our guest again in the future. Have a Blessed Day!
Billy Lynn Hale- Manager Days Inn Collinsville,IL
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Billy Lynn Hale- Manager Days Inn by Wyndham, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Collinsville/St. Louis. It is always a pleasure to receive positive feedback.. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 15 août 2024 sur Expedia
My stay at this hotel was an absolute disaster. First, the shower head was completely broken, causing water to spray all over the bathroom, soaking everything in the process. On top of that, I was horrified to find a used soap bar left in the shower from the previous guest – clearly, the room had not been cleaned properly before we checked in.
The poor service didn't stop there. The front desk host was incredibly rude during both check-in and check-out, making the whole experience even more unpleasant. I expected so much better and was thoroughly disappointed. I would not recommend staying here.
Commentaires de Gestion de l’hôtel
16 août 2024 par Billy Lynn Hale- Manager Days Inn by Wyndham, Gestion de l’hôtel
While we are happy that you were our guest, we do apologize that things did not go as planned. The room had been checked (and documented) before your check in and there were no issues with this room. You did not let us know there were any issues before you took a shower after being in the room for almost 3 hours. We did provide you with a perfectly clean room with no issues when you came to the front desk. Again, we do apologize for any issues, but the room was checked before you checked in and there was nothing found in the room and this was documented. We do hope that you have a great weekend.
par un voyageur
Publié le 13 août 2024 sur Expedia
Great stay and was right near several restaurants. Perfect for going to St. Louis for a concert. Price was perfect also for just a quick stay.
Commentaires de Gestion de l’hôtel
13 août 2024 par Billy Lynn Hale- Manager Days Inn by Wyndham, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Collinsville/St. Louis. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
Breakfast didnt have any type of eggs or meat.
Commentaires de Gestion de l’hôtel
13 août 2024 par Billy Lynn Hale- Manager Days Inn by Wyndham, Gestion de l’hôtel
We are happy that you were our guest and we do apologize that breakfast was not what you were expecting. We serve the brand standard continental breakfast which includes sausage gravy with biscuits. We look forward to you being our guest again in the future if you are in our area. Have a great week.
par un voyageur
No more Hotels.com
Publié le 27 juill. 2024 sur HotelsThe staff was very friendly and helpful. That's more than I can say for Hotels.com. The property didn't have my reservation when I arrived and Julie at the front desk was very helpful it getting me and my wife a room.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Billy Lynn Hale- Manager Days Inn by Wyndham, Gestion de l’hôtel
We are very sorry that your reservation was not in the system when you arrive. We are very happy to hear that Julie was able to help you and get you a nice room for your stay. We look forward to you being our guest again in the future. Have a great rest of the week.
