Note fondée sur 2 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,5 sur 5
4,0 Propreté de la chambre
3,5 Service et personnel
2,5 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Disappointing Hotel

Publié le 11 déc. 2019 sur Hotels
The room was ok, the stay was fine and the owner is great. The problem is that the location showed on the map is actually not accurate... We actually had to drive an extra 20 mins away from the city before getting to the hotel. This is because their address is not correctly entered. We have a stroller and were expecting to walk the downtown area which we couldn’t do anything and had to take the transit as Cologne is mostly pedestrian. We were offered free buffet breakfast as a compensation, but the service was pretty bad and they had stopped filling the food over an hour before the closing time. We even had to take old coffee pots from other tables because the waiter had stopped making some when we arrived... overall not the best. Clearly the owner should show up more often to check on what’s going on when she’s gone.
2 sur 5
par un voyageur

小心服务费和地址

Publié le 3 nov. 2019 sur Hotels
hotels给的地址和实际地址相差8公里,酒店前台英语不好,找不到我的预定单,酒店费用70欧,清洁费53欧,不明白清洁服务在哪里,一不小心就入坑不推荐,房间味道很大,装修的甲醛味道,头疼