Innenstadt stay.At this Innenstadt aparthotel, you'll be within a 5-minute walk of Stadtgarten and Friesenplatz. MediaPark and Volkstheater Millowitsch are also within half a mile (1 km).
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
13 units
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in fee: EUR 25 for check-in between 10:30 PM and 2:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
An effective city/local tax rate of 5.35 percent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Uncovered self parking fee: EUR 12 per day
Late check-in fee: EUR 25 for check-in between 10:30 PM and 2:00 AM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Air conditioning is not provided
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
GZ Hotel Köln Cologne
GZ Aparthotel Köln
Citypark Koln Cologne
GZ CityPark Aparthotel Köln
CityPark Aparthotel Köln Cologne
CityPark Aparthotel Köln Aparthotel
CityPark Aparthotel Köln Aparthotel Cologne
CityPark Aparthotel Köln Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great hotel from the inside
The room was clean and comfortable
The hotel entrance let’s it down and the reception is only 15,00-20,00
Once you can overcome these then it’s an excellent apartment and great value for money
Nothing was even average about this place. there was a constant toilet smell in the room, you have to open the window in Jan!!there was a bar under the hotel and noise doesn't let you sleep for hours. strange people always were in front of the entrance in the line. kitchenette doesn't have any thing!!, we asked for basic things and we got a dirty plastic box of some. forget about using their towel, it seems they belong to last century. TV didn't have remote we asked for it we got 5 but none worked, on second day finally they gave us the right one. the shower is so small you can barely move in there. WiFi didn't work at all. we got 3 password none of them worked. I attached some pictures of fridge.
The standard of this hotel was absolutely unacceptable. The first room they wanted to give us had two separate single beds in opposite sides of the room, though we requested a double bed. It also had a massive window with no curtains! We requested a change and they gave us one that was so small you could barely walk around the bed. It was not only very small but it wasn't really a flat, it was a student room which had been fitted with cupboards. There was absolutely nothing in the "kitchen" area, and we had to pay €2 per day for kitchenware, which was very basic ( we only got one spoon!). I also had to ask for a hairdryer, which they provided but it was something form the 60s and it had peeled cables, so I had to buy one in a shop the next day. The flat had no microwave. The bathroom was really old and dirty and the shower head didnt stay in the handle so you couldn't actually let go of it to shower. The furniture was all really old an tatty and some was broken. There was no closet, only a metal structure with three hangers. The door of the "apart-hotel" was full of people from outside drinking and smoking all the time. They looked homeless and aggressive. On top of that, there was nobody at reception most of the time and it was very noisy a night, with people coming in and out shouting in the middle of the night and music blasting out of their ground floor cafe. I would not recommend at all and it shouldnt be on this site.
Alejandra
Stayed 6 nights in Dec 2018
6/10 Okay
Sam
12 Dec 2018
Liked: Room comfort
Disliked: Cleanliness, staff & service
Mediocre
We only spent a few hours in the hotel due to our arrival/departure flights. We couldn't check in til 3 but there was no one there until at least 3.30 so we were left waiting outside on the pavement. The apartment seemed nice enough to start, but there was a very dubious stain on the bathroom wall which I didn't fancy investigating further. Sadly no kettle in room (us Brits need a brew) and no one to ask regarding the hiring of one so that was disappointing. The bed was clean and comfortable but the bathroom was tiny.
I came to Cologne around 22:00, and I had called the hotel prior to my arrival to let them know that I was coming in late. However, once I got there, there was no one at the reception, as they "didn't realize anyone was coming in late." The room was comfortable and the bathroom was decent. However, I stayed there for 3 nights and not once did I see anyone at the reception or interacted with any of the employees at the hotel.
The hotel is difficult to check into so difficult that we had to book another hotel on the first night, there is no staff there to help with anything and no one to check you out, however the rooms have nice views and comfortable beds, I wouldn’t recommend this hotel unless you want a lot of hassle and stress
As per the city law, as a hotel you cannot charge 5% tax from a business traveler. I visited on Business Visa and it was 100% business trip with all the documents.
However, you still charged 5% from me. This is ridiculous, kindly return my money back.
Otherwise, I will complain about your hotel.
Clean, ample and spacious room. Basic amenities provided by the hotel too. Great stay.
Pauline
6/10 Okay
David
8 Mar 2018
Disliked: Room comfort
Great area. We got what we paid for with this hotel but it was definitely not the best in the area. A bit dirty and a bit worn. But still good if you are staying for a night or 2. Heating worked and good view of a park opposite.
The public area of reception was filthy. No glass in door to the stairs. just a doorframe. You could not sit up in bed due to sloping roof. Beds very old and uncomfortable. Dirty walls. Good view from room
In general, it was very nice for the price I paid. Two things. (1) There was a TV and a controller but I could not work out how to tune into channels. There was no manual of the controller. (2) the music from the next door was loud. But I could sleep.
Verified traveller
Stayed 1 night in Jan 2018
8/10 Good
Verified traveller
28 Dec 2017
Liked: Cleanliness, staff & service, room comfort
Nice apart hotel with great staff
I've booked this apart hotel at the last minute. It's a very well located and affordable place in Köln. I have been astonished by the professionalism of their staff. They are always ready to help and make your stay as enjoyable as possible.