Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 févr. 2020 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 oct. 2019 sur Hotels
5 sur 5
par un voyageur

Super beliggenhed.

Publié le 10 juill. 2019 sur Hotels
Stor lejlighed i rolige omgivelser 200 m fra Kølnerdom. Dejlig stor altan. Der kunne vi godt bo i en hel ferie næste gang. Kan ikke tænke os en bedre placering.
Commentaires de Gestion de l’hôtel
10 juill. 2019 par Reservations, Gestion de l’hôtel
Dear Mette, Thank you for the time spent to post this kind review of your recent experience at our Boardinghouse Apartments at RESIDENZ am Dom. We are delighted to know that you had an overall enjoyable stay with us. We thank you once again for having chosen our hotel and we look forward to welcoming you on one of your next visits in Cologne. Kind regards,
5 sur 5
par un voyageur

Publié le 6 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2019 par Reservations, Gestion de l’hôtel
Thank you for sharing your recent experience at the Boardinghouse Apartments RESIDENZ am Dom. We are pleased to read that you had a pleasant stay with us. Thank you once again for choosing the RESIDENZ am Dom and we would be looking forward to welcome you back in the near future. Kind regards,
2 sur 5
par un voyageur de Frankfurt

Publié le 1 juill. 2019 sur Expedia
No air-conditioning! Outside it was over 30 degrees, inside probably more............ Impossible to keep the windows open at night because of excessive noise and flies - definitely not c omfortable in a hot summer! Was very difficult to get to sleep............ Water pressure in the shower was miserable, hardly any cold water which made it very difficult to adjust the water temperature - and had to move in close to the wall to get a decent spray - which meant several times in nudging the control and receiving even hotter water - impossible to take a cold water shower!!!! Otherwise, spacy apartment in good condition.
Commentaires de Gestion de l’hôtel
2 juill. 2019 par Reservations, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write such a thorough review. We always welcome and appreciate our guests to share with us their perception of our hospitality services and of the Boardinghouse Apartment facilities. Please be assured that your constructive feedback is deeply appreciated and all the points brought forward will be taken under serious consideration in our handling. Please accept our sincere apologies for any inconveniences caused. With best regards
5 sur 5
par un voyageur

Publié le 28 juin 2019 sur Hotels
今回ケルンに4泊滞在予定だったため、キッチン付きで2つのスーツケースを目一杯広げられるだけの広い部屋を希望し選びました。 部屋は古い感じはしましたが、ツインベッドルームと広いリビングルームの2部屋が贅沢に使えキッチンには食器類や鍋類、大きな冷蔵庫など生活するに困らない最低限のものが完備されていますので調理や保存もでき便利です。 部屋に電子レンジがないのが残念でしたが、どこか別の階に設置されてるようでした。 また、共同のランドリールームがあり誰でも洗濯とアイロンができて大変助かりました。 こちらのホテルはご老人が住む高級マンションになっているようで、いつもご老人がお庭やレストランでゆっくりした時を過ごしていました。 人混みの駅から徒歩5分程度でしたが、ここでは時の流れが違って見え(⁉︎)落ち着くことができました。 最上階が警察だったようで常にパトカー2〜3台が建物の前に駐車してあって安心感もありました。 浴室は広いですが、大きな洗面台とトイレとシャワーカーテンのみがあるシャワースペースになっています。 wi-fiは共同エリアのみだったかと思います。 数日ケルンに滞在する時は使い勝手が良いこのホテルをまた利用したいと思います。
Commentaires de Gestion de l’hôtel
1 juill. 2019 par Reservations, Gestion de l’hôtel
Thank you for the time spent to post this kind review of your recent experience at the Boardinghouse Apartments at RESIDENZ am Dom. We remain at your disposal and we hope to have the chance of welcoming you back. Kind regards,
3 sur 5
par un voyageur

Publié le 16 juin 2019 sur Hotels
The Guest rooms very spacious and generous. However, at night (4-5am) very noisy because the hotel guest rooms are facing the street... Also, the wifi is not working properly and sometimes connection are very bad. Regarding the drinking water, which should be provided for a hotel of this class, I was told the water tap provides drinking water... which I think and i was told by my cologne friends is not good and clean to drink. In addition I was missing a box with paper tissues in the bathroom and bed room.
Commentaires de Gestion de l’hôtel
25 juin 2019 par Reservations, Gestion de l’hôtel
Desr Guest, thank you very much for sharing your experiences of your stay with us. This information gives us the opportunity of improving our services and amenities. With best regards
4 sur 5
par un voyageur

Publié le 8 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2019 par Reservations, Gestion de l’hôtel
Thank you for the time spent to post this kind review of your recent experience at the Boardinghouse Apartments at RESIDENZ am Dom. We remain at your disposal and we hope to have the chance of welcoming you back. Kind regards,
3 sur 5
par un voyageur

Publié le 2 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2019 par Reservations, Gestion de l’hôtel
Dear Guest, thank you very much for your reservation and your stay and your review. With best regards
5 sur 5
par un voyageur

Отличные аппартаменты.Подойдут многим по параметра

Publié le 27 févr. 2019 sur Hotels
Очень хорошие аппартаменты во вснех параметрах.Рекомендую семьям с детьми.Есть кухня,там готовили завтрак. Раз ходили на завтрак,который был неплох.Но дома сделали лучше. Отличный бассейн и тренажёры.Для меня был актуален велосипедный ,сидя. Много бабушек и дедушек,которые всегда улыбаются. Эти аппартаменты сдаёт дом престарелых.Но это не должно вас пугать,посетители отеля будут довольны.Очень рекомендую. Мы выбрали эти аппартаменты ,отказавшись от бронирования Holiday INN из за местоположения и ни разу не пожалели. Восторг полный
Commentaires de Gestion de l’hôtel
5 mars 2019 par Reservations, Gestion de l’hôtel
Dear Guest, thank you very much for your review and description of your experience during your stay. We are looking forward to welcoming you during your next stay in Cologne again at RESIDENZ am Dom and remain with best regards