Ratings based on 13 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024 on Expedia
by A traveller
Posted Jan. 6, 2024 on Expedia
by A traveller
Posted Oct. 28, 2023 on Expedia
by A traveller
Posted Aug. 28, 2023 on Expedia
I only managed to stay one night at De Saram House, which is a shame as I really liked the property. Admittedly it was initially somewhat hard to find it, but once you are inside, it is so calm and picturesque that it feels like an oasis from bustling Colombo. I have attached a bunch of photos to showcase the serenity of the place. Location-wise it is also excellent, being in a quieter neighborhood that is in walking distance from very nice cafes such as Caramel Pumpkin and Seed Cafe and restaurants such as Upali's. Room-wise it is large, quiet and well-appointed, though do not expect 5-star facilities such as phone in your room or a small fridge. Which leads to my main comment - despite its luxurious look, this is very much a small establishment run by just 2 staff members. It is not a 5-star hotel with expected services such as food and drinks available and staff service all day long. Price-wise it is also not the level of a 5-star hotel so those expectations are flawed from the start. Instead, what you get is a super beautiful estate and a well-appointed and quiet room, led by very kind staff members who try their best to help. I did have some initial wifi issues but they were resolved. Anthony was the person who attended to me at De Saram House, and he was professional, courteous and helpful - even when I had to check out a 4:45am to catch my flight. So if you know what to expect going in, this could be the perfect stay for you in Colombo .
by A traveller
Posted Jul. 11, 2023 on Hotels
Comment from Hotel Management
Aug. 23, 2023 by Laki, Hotel Management
Hi Neomie , thank you for wonderful review. We are glad you enjoyed your stay ! Hoping to see you again.
by A traveller
Posted Jul. 7, 2023 on Expedia
Stunningly beautiful and well maintained
Comment from Hotel Management
Aug. 23, 2023 by Laki, Hotel Management
Hi , it was our pleasure having you with us and super happy to hear we could meet your expectations. This means a lot to us. Hoping to see you again.
by A traveller
Posted Jul. 3, 2023 on Hotels
Comment from Hotel Management
Aug. 23, 2023 by Laki, Hotel Management
Thank you for those kind words Naomi, we are glad you enjoyed your stay with us. Safe travels!
by A traveller
Posted Apr. 20, 2023 on Expedia
My room was amazing!
Comment from Hotel Management
Apr. 21, 2023 by Laki, Hotel Management
Thank you Pavel! We are super happy you enjoyed your stay with us. Until next time.
by A traveller
Posted Mar. 10, 2023 on Hotels
Comment from Hotel Management
Apr. 21, 2023 by Laki, Hotel Management
Thank you Hikkaru for rating us, super happy you enjoyed your stay with us.
by A traveller
Posted Oct. 10, 2023 on Hotels
