Ratings based on 949 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by Guest Experience Team,Galleface Hotel, Hotel Management
Dear Mr.Jude,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Sep. 20, 2024 on Expedia
very nice hospitality
Comment from Hotel Management
Sep. 25, 2024 by Guest Experience Team,Galleface Hotel, Hotel Management
Dear Mr.Kris,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Sep. 19, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by Guest Experience Team,Galleface Hotel, Hotel Management
Dear Ms.Natalie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Sep. 11, 2024 on Expedia
Ok
Comment from Hotel Management
Sep. 13, 2024 by Guest Experience Team,Galleface Hotel, Hotel Management
Dear Mr. Prasanga,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Sep. 11, 2024 on Expedia
Historical property. Good food. Can do with an upgrade of facilities.
Comment from Hotel Management
Sep. 13, 2024 by Guest expereince Team,Galleface Hotel, Hotel Management
Dear Ms. Gowri ,Thank you for choosing us for your stay in Colombo!We loved reading your review and it brings us great pleasure and pride to learn that our services met your expectations in all departments.We do hope we have the privilege of welcoming you back soon!Thank you once again for patronizing the Galle Face Hotel and Sri Lanka!With best regards,
by A traveller
Posted Sep. 10, 2024 on Hotels
Comment from Hotel Management
Sep. 13, 2024 by Guest Experience Team,Galleface Hotel, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Sep. 9, 2024 on Expedia
Sehr schönes altes Hotel, dem man noch den alten Glanz ansieht.
Hotel ist sauber , aber nicht gut gepflegt.
Schönes Zimmer mit toller Terrasse mit Meerblick, bequeme Betten.
Schreckliches Frühstück mit eingeschränkter Auswahl und zumindest nicht ganz hygienischem Aussehen.
Leider fast ganztags Beschallung mit Musik, zeitweise sogar aus verschiedenen Quellen, hellhörige Zimmer.
Bei dem schönen Gebäude etc. könnte man soviel mehr daraus machen.
Comment from Hotel Management
Sep. 10, 2024 by Guest Experience Team,Galleface hotel, Hotel Management
Dear Ms. Lena,Thank you for your detailed feedback. We're glad you enjoyed aspects of your stay, including the room amenities and breakfast options. We apologize for the inconvenience caused by the noise and any shortcomings in the service. Your comments are valuable to us, and we'll strive to address the areas of concern to enhance the overall guest experience. We hope to welcome you back in the future for a more enjoyable stay.Warm Regards,
by A traveller from Manly
Posted Sep. 9, 2024 on Wotif
Staff were excellent & very happy to assist with our tourist questions. Food was great, particularly the breakfast buffet. It’s a beautiful old grand hotel full of history & we’d definitely stay again.
Comment from Hotel Management
Sep. 9, 2024 by Guest Experience Team,Galleface hotel, Hotel Management
Dear Julie,Thank you for your kind review! We're delighted that you enjoyed our breakfast buffet and found our staff to be friendly and accommodating. We look forward to welcoming you back on your next visit to Colombo!Warm Regards,
by A traveller
Posted Sep. 7, 2024 on Hotels
Comment from Hotel Management
Sep. 9, 2024 by Guest Experience Team,Galleface hotel, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A traveller
Posted Sep. 7, 2024 on Expedia
Comment from Hotel Management
Sep. 7, 2024 by Guest Experience Team,Galleface hotel, Hotel Management
Dear Ms.Alessandra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
