Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
5,0 Service et personnel
3,7 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
SAFETY ISSUE?
Publié le 15 juin 2020 sur HotelsWOW. We walked in and realized that there are security cameras everywhere and the fact that the caretaker was to stay with us is not advertised at all. We didnt feel comfortable so we just left.. the worst part? Hotels.com was never able to reach the manager, so we never got refunded for the money. we did NOT stay here, so i would think twice before staying here. If you are okay with staying with a caretaker, why not? but we just didn't feel comfortable and something about this place was OFF and we were not feeling safe.
Commentaires de Gestion de l’hôtel
11 août 2020 par Sumudu , Gestion de l’hôtel
Thank you for your response. The caretaker is on site in a separate room to assist any family that comes in with anything they made need. We have made mention of his presence when we emailed you assistance for directions and to let you know that we were unable to accommodate any gatherings. The cameras have been installed for the safety of our guests as this is a residential property. Unfortunately due to the residential nature of the surroundings and property we are unable to cater to social gatherings such as parties and my apologies that the property was not suited to your purpose.
par un voyageur de Toronto
Publié le 16 févr. 2020 sur Expedia
Deva the caretaker made the difference. He was fantastic. A very caring man. The owner Dinesh and his wife very responsive and we felt so comfortable going forth our chosen residence in Colombo. We have stayed at the Hilton, Cinnamon Grand, Kingsbury , Cinnamon Lake etc. but this is the place to stay. 10/10
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Dinesh , Gestion de l’hôtel
Thank you for your review! It has been a pleasure having you as our guests. We are glad that you have enjoyed your stay with us and look forward to seeing you when you visit Sri Lanka again!
par un voyageur
Excellent value for money !
Publié le 21 janv. 2020 sur HotelsExcellent value for money. We thoroughly enjoyed our stay at the Occazia. The rooms are large, spacious and comfortable. The surronding is peaceful and quiet. There is a rooftop terrace where we enjoyed a relaxing evening drink ! We got food items from the supermarket close by and were able to prepare in the kitchen. The caretaker helped to cook and our stay was very relaxing. It is like a home away from home. There are also alot of restaurants and takeaways close by to order food.
Commentaires de Gestion de l’hôtel
23 janv. 2020 par Dinesh , Gestion de l’hôtel
Thank you for your review ! We’re glad your stay with us was a pleasant and memorable experience !
par un voyageur
Homely Stay in Colombo
Publié le 11 janv. 2020 sur HotelsExcellent place to stay with your family in Colombo. Felt at home! Super host. Deva the caretaker doing a great job. Got a call from the owner to check on us. Highly recommended
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Dinesh , Gestion de l’hôtel
Thank you for your appreciative review ! We are glad that your stay with us was an enjoyable and pleasant one.
