Note fondée sur 633 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Fabienne,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 9 août 2019 sur Hotels
par un voyageur
TRES BIEN
Publié le 7 août 2019 sur HotelsUN ACCUEIL TRES SYMPATHIQUE. CHAMBRES CONFORTABLES. BELLE PISCINE. TRES BON PETIT DEJEUNER
par un voyageur de Panacea
Publié le 22 août 2024 sur Expedia
Quick pleasant check in.
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Bob,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 22 août 2024 sur Expedia
Road constuction closed the exit the hotel was on, had to go extra exit just to turn around
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Mark,Thank you for bringing this to our attention. We apologize for the inconvenience caused by the road construction detour. We understand how frustrating that can be and appreciate your understanding. We hope this situation did not detract too much from your overall experience, and we thank you for choosing our hotel.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Joseph,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Lee,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Tyree,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
This property is infested with fleas. Walked into the lobby and immediately started to get bit by them didn't even sleep in the room and slept across the street at the rest stop in my car. No way for a refund as this was prepaid.
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi William,Thank you for sharing your experience, and we sincerely regret that you encountered such an issue. However, we take pride in maintaining a high standard of cleanliness and have strict protocols in place to ensure our property is free from pests. It is unusual to hear of such concerns, and our records do not reflect any similar reports from other guests. We appreciate your feedback, and it will be taken into account as we continually work to provide the best possible environment for all our visitors.
par un voyageur
Publié le 9 août 2024 sur Expedia
Everything was fine except the breakfast.
Commentaires de Gestion de l’hôtel
10 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi David,Thank you for your feedback. We appreciate knowing that everything during your stay was satisfactory, although we regret to hear that the breakfast did not meet your expectations. Your comments are valuable, and we will review our breakfast offerings to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to welcome you back for an improved stay. Thank you for choosing to stay with us.
