Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Waco
Publié le 19 janv. 2024 sur Expedia
Beautiful clean an nice staff
par un voyageur
Yuck
Publié le 17 oct. 2022 sur HotelsIt was absolutely horrible..do not stay if you don't have to.
par un voyageur
Publié le 16 oct. 2022 sur Expedia
Pretty decent stay, climate control in the rooms were fantastic and the staff were great
par un voyageur
Good old Fashioned Customer Courtesy won’t Kill
Publié le 16 oct. 2022 sur HotelsI would recommend notifying Hotels.com about the hotel limited accommodations and the fact that the facility is permanently closing for business on Sunday! This way we share the courtesy of avoiding booked stays with customer high expectations and dissatisfaction and disappointment when the customer shows up to check in. Shame on the owners and stakeholders of this business and hope you all do better in your next endeavors.
par un voyageur
Publié le 12 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2022 par CJ, Front Office Manager, Gestion de l’hôtel
Hello Valencia,Thank you for taking the time to share feedback on your recent stay with us, we are sorry to hear that we did not meet all of your expectations with your stay. Our staff will be reviewing the issues that were encountered during your stay for follow up as the experience you had was not standard for our location. We do however appreciate your patience as we are in a transition period and working diligently to ensure our guest’s stays are satisfactory. We do hope to see you again in the future, have a great day!
par un voyageur
Publié le 12 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2022 par CJ, Front Office Manager, Gestion de l’hôtel
Hello,Thank you for taking your time to share feedback on your recent stay with us, we are happy to hear that you enjoyed your time with us. Also, we appreciate your patience with us as we work through this transition period. We hope to see you again in the future, have a great day!
par un voyageur
Publié le 12 oct. 2022 sur Hotels
it was horrible, i felt like i was stuck in the 80's old carpet old furniture, warm cofee, to boot there was a fly that if could not get ride of for 4 days buzzing around my head at night
Commentaires de Gestion de l’hôtel
14 oct. 2022 par CJ, Front Office Manager, Gestion de l’hôtel
Hello Mervin,Thank you for taking the time to share feedback on your recent stay with us, we are sorry to hear that we did not meet all of your expectations with your stay. Our staff will be reviewing the issues that were encountered during your stay for follow up as the experience you had was not standard for our location. We do however appreciate your patience as we are in a transition period and working diligently to ensure our guest’s stays are satisfactory. We do hope to see you again in the future, have a great day!
par un voyageur
Publié le 12 oct. 2022 sur Expedia
Employees had children with them while on the clock other employees had boyfriends there while on the clock. So it was distracting employees when customers needed help. But once they noticed they were willing and able to help floors throughout the hallway were dirty, not vacuumed, or trash picked up. side doors not working properly when using your card to enter. When asked what section ABC or D there are no signs stating what area is ABC or D so on and so forth. I believe it would be better effective. If such things were put into place so we could properly give information I want area was needed to be fixed.
Commentaires de Gestion de l’hôtel
14 oct. 2022 par CJ, Front Office Manager, Gestion de l’hôtel
Hello Jams,Thank you for taking the time to share feedback on your recent stay with us, we are sorry to hear that we did not meet all of your expectations with your stay. Our staff will be reviewing the issues that were encountered during your stay for follow up as the experience you had was not standard for our location. We do however appreciate your patience as we are in a transition period and working diligently to ensure our guest’s stays are satisfactory. We do hope to see you again in the future, have a great day!
par un voyageur
Publié le 11 oct. 2022 sur Expedia
The room was clean, but the AC didn’t cool the room. Hallways looked like the hadn’t been vacuumed in days. Sketchy people hanging around the front of the hotel.
Commentaires de Gestion de l’hôtel
12 oct. 2022 par CJ, Front Office Manager, Gestion de l’hôtel
Hello Gary,Thank you for taking the time to share feedback on your recent stay with us, we are sorry to hear that we did not meet all of your expectations with your stay. Our staff will be reviewing the issues that were encountered during your stay for follow up as the experience you had was not standard for our location. We do however appreciate your patience as we are in a transition period and working diligently to ensure our guest’s stays are satisfactory. We do hope to see you again in the future, have a great day!
par un voyageur
Colorado trip
Publié le 11 oct. 2022 sur HotelsIt was a very nice hotel. Very quiet. Clean. The staff were nice. We had to wait for our room to be cleaned after the check in time of 3:00. Our room heating/cooling wasn't working properly.
Commentaires de Gestion de l’hôtel
12 oct. 2022 par CJ, Front Office Manager, Gestion de l’hôtel
Hello sharon,Thank you for taking your time to share feedback on your recent stay with us, we are happy to hear that you enjoyed your time with us. Also, we appreciate your patience with us as we work through this transition period. We hope to see you again in the future, have a great day!
