Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2019 sur Expedia
tout était parfait, rien à reprocher a cet hôtel qui nous permet de passer une nuit sur la route entre Santa Fe et Denver
Commentaires de Gestion de l’hôtel
30 mars 2019 par Best Western Staff , Gestion de l’hôtel
Thank you for your feedback. We hope you stay with us again!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Staff was very friendly, check in counter staff super friendly, they get 5 stars. Our room was next to the highway off ramp and was lowd, the drapes didn't close completely and light leaked at night. There was a storage room door across from my room and the cleaning staff slammed the door all night long as they enter or excited the room, kept waking me up all night. 1st day we left the "privacy please" sign out, but the second day we out the "Please Clean" sign put and when we returned late at night, the room had not been cleaned. The breakfast was good, basic items. Although the hotel is down a busted road, behind a closed store, it was conveniently located near a couple of restaurants and a target, highway was conveniently located next the hotel.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. Thank you for telling us what you liked and didn't like about your stay, you are helping us deliver a superior experience in the future! I will look into your room number and talk with the staff, I am sure that was very annoying and I sincerely appreciate you relaying the information (we will fix those curtains too, I apologize)! We hope you will come back and see us again soon.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. We appreciate you telling us you liked about your stay! We try to deliver a superior experience for all our guests. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Thank you and please know your business is very important to us! We are so happy to see your wonderful feedback. We hope you will come back and see us again soon.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Thank you very much for sharing your experience. We love to see great scores and are happy you enjoyed staying with us. We hope to see you next time you are in town!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The MOST time consuming wait to check-in, EVER! I thought we were going to spend the night standing in line! Nothing to compensate- they should have set out freshly baked cookies (and dinner! lol!).
The bathroom floor was soooo sticky! Yuck!
Commentaires de Gestion de l’hôtel
7 nov. 2024 par fd, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 719.576.2371.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Since I booked on Expedia and not BW website I was not allowed to get any BW rewards for my stay.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par fd, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 719.576.2371.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The clerk on duty was a professional. Was disappointed that the pool and spa was not available. A little older place but did not experience the smells that accompany older hotels. The continental breakfast left a lot to be desired.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Great!
Commentaires de Gestion de l’hôtel
20 sept. 2024 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
