Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Hôtel correct
Commentaires de Gestion de l’hôtel
14 août 2024 par Melinda - GM, Gestion de l’hôtel
Thank you for staying with us. Hope to see you again soon!
par un voyageur de Colorado Spring
Publié le 30 nov. 2024
The staff was friendly and the accommodations pleasant.
Commentaires de Gestion de l’hôtel
2 déc. 2024 par Melinda - GM, Gestion de l’hôtel
Sean, Thank you for taking the time to share your feedback. So glad you enjoyed your time with us!
par un voyageur
old ashtray smell
Publié le 5 oct. 2024 sur HotelsI would describe this place as old, dated ashtray. The smell of the smoke is disturbing.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Melinda - GM, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. I sincerely apologize that you experienced an odor during your stay. We take comments like yours seriously and are actively working to address this issue to ensure a more pleasant environment for our guests.Your satisfaction is important to us, and we appreciate your input as we strive to improve. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Melinda - GM, Gestion de l’hôtel
Karen, I'm so glad you enjoyed your time with us.Hope to see you again soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
“I’m very sorry to hear that” is all they could say when I told them the room was too cold all night long because the thermostat wasn’t connected to the heat pump correctly.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Melinda - GM, Gestion de l’hôtel
Mr. Abelard, I am terribly sorry we were not able to resolve this while you were here. I will certainly make sure we have our maintenance team take a look at the unit. In the future, please feel free to reach out to the front desk. We would have gladly moved you to another room, or perhaps brought some extra blankets
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Melinda - GM, Gestion de l’hôtel
Deanna, Thank you for staying with us. We look forward to hosting you again soon!
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Melinda - GM, Gestion de l’hôtel
Terrence, I'm so glad you enjoyed your time with us. Hope to see you again soon!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melinda - GM, Gestion de l’hôtel
Randle, Thank you so much for taking the time to leave us a review. We look forward to your return.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Had a wonderful breakfast buffet good choices for my taste. Staff was very friendly and informative.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melinda - GM, Gestion de l’hôtel
Robert, Thank you for taking the time to leave such a nice review. Hope to see you again soon!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Just that we had to wait 30 to 40 minutes to check in. Otherwise all was excellent.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melinda - GM, Gestion de l’hôtel
Mr. Napier, I am so glad you enjoyed your time with us. I apologize for the delay in getting you checked in. Hope to see you again soon.
