Ratings based on 128 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 17, 2024 on Expedia
by A traveller
Posted Aug. 14, 2024 on Expedia
It was quiet and I had a view of Pikes Peak at my window so it was great
Comment from Hotel Management
Aug. 15, 2024 by General Manager, Hotel Management
Dear Tom,Thank you for sharing your input with us. We are happy to know that you enjoyed your visit and appreciated our lovely views and peaceful atmosphere. It was a pleasure serving you, and we hope to see you again soon!Best Regards,Ed OkvathGeneral Manager
by A traveller
Great Hotel in the area
Posted Aug. 12, 2024 on HotelsGreat hotel , everything is modern and while doing research , this is the best for your dollar,…
Only thing, the shower is very strong
Comment from Hotel Management
Aug. 15, 2024 by General Manager, Hotel Management
Dear Duy,Thank you for sharing your review with us. We are happy that you enjoyed your visit and appreciated our modern accommodations and reasonable rates. It was a pleasure having you here, and we hope to see you again soon! Enthusiastically,Ed OkvathGeneral Manager
by A traveller
Posted Aug. 12, 2024 on Expedia
by A traveller
Posted Aug. 12, 2024 on Expedia
Great property!
Comment from Hotel Management
Aug. 15, 2024 by General Manager, Hotel Management
Dear Yuan,Thank you for your perfect rating! It was such a pleasure having you as our guest recently. We're thrilled you had a wonderful time, and we hope you return to SpringHill Suites by Marriott Colorado Springs Downtown soon!Enthusiastically,Ed OkvathGeneral Manager
by A traveller
Posted Aug. 11, 2024 on Expedia
Parking should be included. All was great.
Comment from Hotel Management
Aug. 13, 2024 by General Manager, Hotel Management
Dear Georgia,Thank you for taking the time to share your thoughts. We're glad you enjoyed your visit, and we appreciate your feedback about parking. The next time you're in the area, please come back to see us.Best Regards,Ed OkvathGeneral Manager
by A traveller
Posted Aug. 10, 2024 on Expedia
by A traveller
Posted Aug. 9, 2024 on Hotels
by A traveller
Posted Aug. 7, 2024 on Expedia
Good location, awesome outdoor / public areas
Comment from Hotel Management
Aug. 10, 2024 by General Manager, Hotel Management
Dear Kristi,Thank you for staying at SpringHill Suites by Marriott Colorado Springs Downtown! We're glad you enjoyed our convenient location and fabulous outdoor and public areas. Our team looks forward to welcoming you back for another enjoyable stay!Enthusiastically,Ed OkvathGeneral Manager
by A traveller
Nice..but could have a bit better service
Posted Aug. 6, 2024 on HotelsMaid service came only once, the day before we checked out. The end of the bedframe did not have anything on the sharp edges and I was cut twice. I am thankful it was not my spouse who is handicapped. The room was clean and facilities nice. Parking was a challenge.
Comment from Hotel Management
Aug. 9, 2024 by General Manager, Hotel Management
Dear Laurie,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our clean accommodations and the hotel overall, we are sorry for the concerns you encountered during your stay. Please know we will review your comments about our housekeeping service and bed to ensure we always offer our best. We look forward to welcoming you back and impressing you further.Best Regards,Ed OkvathGeneral Manager
