Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur HomeAway
par un voyageur
Cub Cottage with Fantastic View
Publié le 5 sept. 2024 sur HomeAwayThe view of Pike's Peak was fantastic - this tiny home was furnished with everything we needed - loved cooking on the gas stove - the weather could not have been better with cool nights & pleasant days. It was so cool, we even turned the furnace on for a little bit in the mornings. Would definitely stay there again.
par un voyageur
Cub Cottage Stay in Woodland Park
Publié le 8 août 2024 sur HomeAwayThe cottage has its own charm and vista above the valley , overlooking Pikes Peak. The kitchen and bathroom were adequate and well provided, including a washing machine and dryer. However, there were a few problems: the instructions provided by Va Casa as how to enter the property did not match the experience we had. The lock key system on the porch post was not the same as the lock key box on the front door frame. Repeated attempts to enter the code successfully only worked at the second lock key box at the door frame. Upon entering, the internal door curtain fell down and was not stable with a rod that was bent. Once settling within, the main bed was found to be very uncomfortable indeed and the dust beneath had not been cleared. The need for a comfortable sleep necessitated putting a mat down on the sun room floor to achieve sufficient comfort, alas. The cutlery drawer in the kitchen needed more cleaning, though there were sufficient cutlery items for guest needs.
There were sweet touches in the bathroom, and the hot water and pressure in the shower were good.
The biggest disappointment was that the parking out front was restricted by the second spot having been rented out to the next door neighbor, thereby disabling our great grandchildren entering the cub cottage to see where we were staying.. We would recommend replacing the main bed in the only bedroom, freeing up the parking, and replacing the entry rod and curtain. Thank you.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Hi, Genevieve, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Disappointed
Publié le 5 août 2024 sur HomeAwayThe little house could use a good cleaning. The TV did not work. It was hard to find. We will not stay there again. Would not recommend.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Most Beautiful View
Publié le 14 avr. 2024 sur HomeAwayStay was amazing. Very clean.
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Very nice property but the cleaning could be better, dirty dishes, cobwebs, dirty blankets
par un voyageur
Ok place
Publié le 23 juill. 2023 sur HomeAwayWhile the cottage itself was nice, the shower and eating utensils were dirty, the bath rug tattered and dirty, and tub drained very slowly. The floor laminate was peeling and coming up in many places. The photo of the cabin was deceptive, because although the mountains are clearly in view, the cottage sits very close to many others and within a 100 feet or so from a major highway so it was a bit noisy. If the cabin was cleaned well and had a little TLC it would be much better. On a positive, the location to trails, stores and restaurants was great.
Commentaires de Gestion de l’hôtel
8 août 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Needs Attention
Publié le 19 juin 2023 sur HomeAwayBeautiful location but needs attention. Bed was awful, which has been mentioned in past reviews. Shower doesn’t drain well so you have to shower fast. Floor in kitchen is a trip hazard and needs repair. I hope the owner reads this review.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Glorious view of Pike’s Peak!
Publié le 20 avr. 2023 sur HomeAwayThe main selling point for me as to renting the cub cottage was the view from the sunroom. Very spectacular look at Pike’s Peak!
par un voyageur
Great spot with amazing view but could use a few upgrades
Publié le 17 avr. 2023 sur HomeAwayGreat spot just could use new beds and an on demand hot water tank. 5 min shower after tossing and turning all night on one of the most uncomfortable beds I've had to sleep in was a little bit of a bummer. Luckily the view makes up for it somewhat
Commentaires de Gestion de l’hôtel
27 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review, we are glad you enjoyed the lovely view. ! While we understand that sleeping preferences vary widely, we are sorry to hear that the bed did not provide a comfortable night of rest. We look forward to hosting you again!
