Note fondée sur 685 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Hotel and room are spacious and pretty. The bed is also very comfortable.
The shower head was not working properly and it was very obvious that the room wasn't cleaned thoroughly because I could see dirt in the corners of the room and bathroom.
At check in, the front office agent didn't even tell me about the hotel or entities.
Just, here are your keys. Really unprofessional and not assistive at all.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Tamara, We always strive to leave a lasting impression, so I apologize for your experience with us being just okay. However, your feedback is highly appreciated as it helps us identify our strengths and weaknesses and improve our services. Thank you for taking the time to share your review with us. Sincerely, Angie Mareus, GM
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Albert, Full-star reviews are awesome! Thanks for taking the time to drop us some positive feedback. We hope to welcome you back soon. Best, Angie Mareus, GM
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Didnt stay. Room was nasty. Not like internet pictures.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Jeffery, I'm very sorry that you did not like our accommodations. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to have an opportunity to host you in the future. Sincerely, Angie Mareus, GM
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Plenty to do at this place!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par GM, Gestion de l’hôtel
Dear Norweena, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Angie Mareus, GM
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par GM, Gestion de l’hôtel
Dear Shurmon, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Sincerely, Angie Mareus, GM
par un voyageur
Publié le 3 sept. 2024 sur Expedia
They staff was very rude
Commentaires de Gestion de l’hôtel
3 sept. 2024 par GM, Gestion de l’hôtel
Dear Josh, We regret that your experience did not meet our usual standards of hospitality. Your feedback is valued and will be thoroughly reviewed by our team. We thank you for sharing your thoughts, and we hope to have the opportunity to exceed your expectations during your next visit. Sincerely, Angie Mareus, GM
par un voyageur
Publié le 2 sept. 2024 sur Hotels
It was great and quiet!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par GM, Gestion de l’hôtel
Dear Anonymous, We are proud to offer something of a quiet, peaceful oasis in Columbia. Thank you for choosing our Aloft and letting other guests know that a comfortable stay is waiting for them here. If your travels bring you back to the area, please come and see us again. Best, Angie Mareus, GM
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par GM, Gestion de l’hôtel
Dear Lauren, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Angie Mareus, GM
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par GM, Gestion de l’hôtel
Dear Mitchell, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Angie Mareus, GM
par un voyageur
Very nice!
Publié le 8 août 2024 sur HotelsGreat overall experience with my stay & the staff! Clean & comfortable, also up to date! Would recommend you book!
Commentaires de Gestion de l’hôtel
9 août 2024 par GM, Gestion de l’hôtel
Dear Lauree, Thank you sincerely for sharing your impeccable experience at our hotel. We are delighted to hear that we exceeded your expectations and look forward to welcoming you back soon. Best, Angie Mareus, GM
