Note fondée sur 619 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
76 % des clients le recommandent
3,6 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur de Indianapolis

Publié le 8 sept. 2024 sur Expedia
Breakfast was good
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Hoyt,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
1 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Cheryl,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
1 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear David,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
5 sur 5
par un voyageur

Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear John,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
4 sur 5
par un voyageur

Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par M, Gestion de l’hôtel
Dear OmarGomez,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Great breakfast
Commentaires de Gestion de l’hôtel
29 août 2024 par M, Gestion de l’hôtel
Dear Shonda,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
4 sur 5
par un voyageur

Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Kevin,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
4 sur 5
par un voyageur

Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear DeMarcy,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
5 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par M, Gestion de l’hôtel
Dear James,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
2 sur 5
par un voyageur

Wish we went elsewhere

Publié le 11 juill. 2024 sur Hotels
Beds are like sleeping on a board. Pool was closed. Same breakfast everyday and coffee ran out daily. Construction equipment blocking parking spaces and driving area.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par M, Gestion de l’hôtel
Dear Clayton,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We value guest feedback and understand there is always room for improvement. We wish to see you soon for a better stay.Sincerely,Management Team