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Best Western Executive Inn & Suites

2.5 star property
Hotel near Riverbanks Zoo and Garden in Columbia

Choose dates to view prices

Photo gallery for Best Western Executive Inn & Suites

Exterior
Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
1720 Bush River Road, Columbia, SC, 29210
  • Riverbanks Zoo and Garden
    ‪6 min drive‬
  • University of South Carolina
    ‪9 min drive‬
  • Colonial Life Arena
    ‪9 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

Heart of Columbia.You'll find Three Rivers Greenway and BTM Dutch Square Cinema 14 within 2 miles (3 km) of this hotel. Lexington Medical Center and Saluda Shoals Park are also within 6 miles (10 km).

What's nearby

  • Riverbanks Zoo and Garden - 6 min drive - 6.6 km
  • Columbiana Centre - 8 min drive - 9.5 km
  • Columbia Metropolitan Convention Center - 9 min drive - 10.5 km
  • University of South Carolina - 9 min drive - 10.8 km
  • Colonial Life Arena - 9 min drive - 10.9 km

Getting around

  • Columbia Station - 9 min drive
  • Greenville-Spartanburg Intl. Airport (GSP) - 94 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rush's - ‬4 min drive
  • ‪Cookout - ‬2 min drive
  • ‪Persis Biryani Indian Grill - ‬2 min walk
  • ‪Wings & Ale - ‬12 min walk

About this property

Best Western Executive Inn & Suites

Hotel near Riverbanks Zoo and Garden in Columbia
Best Western Executive Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served. The business-friendly Best Western Executive Inn & Suites also features a vending machine and an elevator. Free self parking is available.

This Columbia hotel is smoke free.

  • 68 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Executive Inn & Suites offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Columbia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English

Similar properties

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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The price is CA $140
CA $156 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Executive Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 698 reviews
Rating 8 - Good. 278 out of 698 reviews
Rating 6 - Okay. 105 out of 698 reviews
Rating 4 - Poor. 32 out of 698 reviews
Rating 2 - Terrible. 32 out of 698 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladys at the front desk are sweet and its a very clean room and establishment
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, room comfort
The view was of a warehouse or a wastewater treatment facility
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never staying here again!

This was our final stay on our week-long cross country trip. Having stayed in a few Best Westerns along the way, this one was by far the worst stay I’ve had in a long time. During our check in the front desk attendant took a personal call. She also refused to add my husband’s Best Western rewards number, even though all of the previous Best Westerns accommodated this request. The room had a horrible smell abs there was a huge gap between the door and the door frame. The gap was so large that you could actually see the pattern of the hallway carpet outside our room. We hung one of our jackets over it to provide some sort of privacy. The breakfast was terrible and the property feels like it needs a thorough deep clean.
Stayed 1 night in Dec 2024

8/10 Good

Starria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff was very friendly and respectful. Room was clean and nice but bathroom needs to be updated.
Stayed 1 night in Dec 2024

8/10 Good

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but super hard beds.
Stayed 1 night in Nov 2024

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people behind the desk own the place. They look after you. Breakfast is better than most hotels. Room was dark and quiet and the refrigerator was cold. There were some bugs in our room. Not awful, but needs attention. Spoke to owner and this will be addressed. We will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Quality for a Less Expensive Stay

Stayed here for the Pink Concert downtown. It was a little further than we had hoped, but it was still totally fine. We ubered to and from the hotel to downtown by USC campus. It was clean, the staff were super friendly. Beds were comfy and the pillows were actually good; and 4 per bed. Medium fridge and microwave in the room which were great. The towels were a bit thin, and not much shampoo or lotion; just tiny little bit. Didn't hear anyone else in the hotel, felt safe to leave my car as well. They do serve waffles etc, but we were too late getting up to try them. Seemed clean and fine. Had coffee out all day. Easy and friendly check in. I would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Quiet room, ice bucket dirty, hallway dirty carpet.
Stayed 1 night in Nov 2024

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service

Okay stay

Family get together. Hotel was nice but key cards kept losing their code and we had to go to the front desk 6 or 7 times Breakfast was very minimal and over too soon
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Liked: Staff & service

Decent

Decent for one night but would not book again. Best part was friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 12 nights in Oct 2024

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort

Suited our needs

It suited our needs for one night but the check in lady was NOT friendly. We were exhausted and just needed a little kindness but we were not going to get any from her.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOOK MY MONEY THEN WOULDN'T LET ME CHECK IN!

Be clear, my credit card was charged days ago and then I was denied check in when we arrived. Also your manager refused to refund my money, even though she didn't let me check it. I find it amusing that in 57 years the only hotel that has ever refused to let me check in was a Best Western. My mission now is to shift all stays with all of my employees to Holiday Inn Express and go to extraordinary lengths to 'encourage' Hotels.com and Best Western to rectify this situation. A report has been filed with my credit card provider and we will follow with a case with Consumer Financial Protection Bureau and the FTC early next week. This has been an extremely poor experience all the way around.
Stayed 1 night in Oct 2024

8/10 Good

Louanna

Stayed 1 night in Sep 2024

8/10 Good

Cary

Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Louanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and comfortable room.
Stayed 3 nights in Sep 2024

6/10 Okay

Danielle

Stayed 2 nights in Sep 2024

10/10 Excellent

PAULA Parker

Stayed 1 night in Sep 2024

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christie

Stayed 1 night in Apr 2024