Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 déc. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
12 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Latrice. We’re sorry to hear that your experience didn’t meet your expectations. We strive to provide comfortable accommodations for our guests and will take your comments into consideration as we work to improve our properties and services. If you’d like to discuss your stay further, please don’t hesitate to reach out.
par un voyageur
Not pleased.
Publié le 6 déc. 2024 sur HomeAwayThe house was clean, but the heat did not work properly, if we had not brought our on blankets we would have froze. There was no cover in the house, the temp was capped at 75 but would not get any higher than 65 degree. That is cold to us when it's in the 20's outside. The lights didn't work in the living room, the tv cable had a short in it, we finally shook it until we got it to work. They did bring another one but we didn't change it. We were close to the base which was a plus and I did read the reviews but no one mentioned the heat. The carpet needs to be changed it's in pretty bad shape. It also needs a good airing out.
Commentaires de Gestion de l’hôtel
12 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Joyce. We're glad to hear the house was clean and that the location was convenient for your visit. We sincerely apologize for the issues you experienced with the heating, lighting, and TV. We understand how important comfort is, especially during cold weather, and will have the heating system and other concerns addressed immediately. We also appreciate your comments on the carpet, and we'll make sure to take care of that as well. Your feedback is invaluable, and we hope to provide you with a better experience in the future.
par un voyageur
Beautiful
Publié le 2 déc. 2024 sur HomeAwayThe house is beautiful, the neighborhood is quiet and the host responds to any and all questions quickly. The house also is minutes away from many stores which was very convenient! I’d definitely book again if I’m ever in SC.
Commentaires de Gestion de l’hôtel
12 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words, Marquita! We're thrilled to hear that you enjoyed the beauty of the house, the quiet neighborhood, and the convenient location. It's always our goal to provide a comfortable and convenient stay, and we're glad we could meet that expectation. We'd love to host you again whenever you're in the area! Thank you for choosing us!
par un voyageur
Great stay
Publié le 29 oct. 2024 sur HomeAwayWorked out perfect for the group that we had
Commentaires de Gestion de l’hôtel
31 oct. 2024 par VrboOwner, Gestion de l’hôtel
Please come back anytime, Dakota!
par un voyageur
Nice place
Publié le 28 oct. 2024 sur HomeAwayOverall it was a very nice place. Great location. Only thing for us was the last people to rent. The place left their trash so we had no place to put ours. And we tried to make a good home-cooked meal for our son who had just joined the army, bud. The oven would not heat up enough to cook our dinner. Other than that, the place was very nice.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Donald! I'm glad to hear you enjoyed the overall experience and found the location to be great. I apologize for the inconvenience with the trash left by the previous guests and the oven not heating properly for your home-cooked meal. We are addressing these issues to ensure a more seamless experience for future guests. Your insights are invaluable, and we appreciate your understanding. We hope to welcome you back soon!
par un voyageur
Feedback on stay
Publié le 7 oct. 2024 sur HomeAwayThe house was clean and relatively well appointed. We could have used a few more kitchen items such as a larger fry plan, more glasses, more detergent and detergent for the dishwasher. There were adequate towels, but insufficient bed cloths for the fold out couches. Overall fine.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Malcolm! We're pleased to hear that you found the house clean and well-appointed. We appreciate your suggestions regarding additional kitchen items and bed linens for the fold-out couches. Your input helps us improve the experience for our guests. We're glad you had an overall fine stay and hope to welcome you back to Patriot Family Homes in the future!
par un voyageur
Fort Jackson
Publié le 30 sept. 2024 sur HomeAwayExcellent
Commentaires de Gestion de l’hôtel
17 oct. 2024 par VrboOwner, Gestion de l’hôtel
Please come back anytime, Venita!
par un voyageur de Anderson, Indiana
Great location
Publié le 19 sept. 2024 sur HomeAwayWe rented this home to stay while my son graduated from basic training. There were a few issues but the property manager was responsive and worked to resolve them. Overall it was a great stay and as described!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words, Maria! We’re thrilled to hear that you enjoyed your stay with us while celebrating your son's graduation from basic training. It’s great to know that our team was able to address the issues promptly, ensuring you had a comfortable experience. We appreciate your feedback and hope to welcome you back in the future! Congratulations to your son on his accomplishment!
par un voyageur
Family Reunion Home
Publié le 9 juill. 2024 sur HomeAwayI would have given this place a 5 star review if the ceiling fan in one of the rooms wasn’t broken. We have to get a fan from Walmart to survive. Other than that, the home and stay was wonderful.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for choosing Patriot Family Homes for your family reunion, and for taking the time to share your feedback with us, Megan. We are delighted to hear that overall, your stay was wonderful and that our home provided a great setting for your gathering.
We apologize for any inconvenience caused by the broken ceiling fan in one of the rooms. Your feedback is valuable to us, and we will address this issue promptly to ensure it does not impact future guests. We appreciate your understanding and proactive approach in acquiring a fan from Walmart to mitigate the situation.
It was a pleasure hosting you and your family, and we hope to welcome you back again in the future.
par un voyageur
Mrs Daniels
Publié le 15 déc. 2023 sur HomeAwayThe home was exactly what we need for visiting of graduating soldier from Fort Jackson. So convenient to the Base and to other restaurants and stores
Commentaires de Gestion de l’hôtel
21 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for choosing our property for such a significant event, Marie! We're delighted to hear that the location was convenient for you and met your needs during this special occasion. If you ever return to the area, we'd be more than happy to host you again!
