Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Courbevoie, France
Publié le 14 déc. 2018 sur Expedia
Etablissement très bien placé, proche centre et restaurant. Cadre magnifique
Petit déjeuner copieux.
Personnel très accueillant
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We look forward to having you return the next time your travels bring you to Columbia!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Ray , Gestion de l’hôtel
Thank you for the 5 star recognition and the kind words! We are thrilled to read you enjoyed our hotel and your room not to mention our location which is pretty hard to beat! We really appreciate you taking the time to rate our property and hope to welcome you back again soon!
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Room 314. There was no hot water; no hair dryer & toilet continued to run unless handle was “jiggled”.
Very disappointing for a Hilton property.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Ray , Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for falling short in delivering you an excellent experience during your visit, as this is far from the experience we want a guest to have. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. We hope you will give us another opportunity to deliver the experience you should have had this time.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Ray , Gestion de l’hôtel
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
For the room to be 334 dollar for 1 night I expected a lot more from Hilton. The covers were very dingy looking, the bathroom was not too clean, and it was old, rust was by the tub. I also paid for valet, well I had an early check out to catch an early morning flight and valet was off at 11pm so I had to go get my own car but I paid for valet to park my car and bring me my car when it’s time to go. The carpet in the hotel was very dirty also. I’m definitely not please especially for the price I will be getting in contact with HQ
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ray Pundt, Gestion de l’hôtel
Thank you for staying with us. We understand the importance of delivering a reliable stay experience and sincerely apologize for an experience that did not meet this expectation. We value your feedback and assure you that our team will use it to make the necessary improvements. Please contact me directly at hotel if there is anything we can do for you. We hope to have the pleasure of welcoming you back in the future.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ray Pundt, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ray Pundt, Gestion de l’hôtel
Thank you for staying with us. We understand the importance of delivering a reliable stay experience and sincerely apologize for an experience that did not meet your expectation of a 5. We value your feedback and assure you that our team will use it to make the necessary improvements. Please contact me directly at hotel if there is anything we can do for you. We hope to have the pleasure of welcoming you back in the future and turning that 4 into a 5.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
The hotel was wonderful! Enjoyed our stay!
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ray Pundt, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ray Pundt, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to our hotel soon.
