Note fondée sur 459 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A éviter
Publié le 4 sept. 2023 sur HotelsHotel très très cher avec un petit-déjeuner très très cher : 27 dollars pour des oeufs et une saucisse alors qu'en europe à ce prix là on a un buffet à volonté !!!! La plupart des chambres donnent sur un immeuble parking et sont très très sombres.
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Reagan O. - Front Office Manager, Gestion de l’hôtel
We apologize for not meeting your expectations, we strive to make each stay enjoyable for every guest. I hope you will give us another chance to stay with us.
par un voyageur de Bluffton
Publié le 3 nov. 2024
The Holiday Inn is a great option in downtown Columbia. The rooms were modern and clean and the location is great for USC football games.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for your review! We're delighted that you enjoyed our modern and clean rooms, as well as our convenient downtown location for USC football games. It's great to know we could add to your experience in Columbia, and we look forward to welcoming you back for more game days and visits. Safe travels until next time!
par un voyageur
Publié le 1 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for the 5-star review! We’re thrilled to hear that you had a great experience with us. Our team works hard to make every stay memorable, and we're glad it showed. We look forward to welcoming you back soon!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
The properties in a great location the staff was so wonderful and accommodating parking was easy. The lobby was nice modern. The rooms were spacious and clean and the beds very comfortable.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience during your stay. Our team works hard to ensure every guest has a memorable visit, and it’s wonderful to know we met your expectations.We look forward to welcoming you back on your next stay!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for your feedback. We appreciate you taking the time to share your experience. While we're glad certain aspects of your stay were satisfactory, we’re always striving to improve and would love to hear any suggestions you have for how we can make your next visit even better.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for choosing to stay with us! We appreciate the feedback, we look forward to seeing you again soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for your fantastic review! We're thrilled to hear that you had such a great experience at our hotel. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Nice property, great location, but horrible smell in my room for entire time there. Staff tried to remedy it, but it smelled like rotten trash and got worse at night for some reason. Property management needs to close down room and find out where the smell emanates from.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for your feedback. We're glad to hear you enjoyed the property and location, but we sincerely apologize for the unpleasant smell in your room. We appreciate you bringing this to our attention, and we're sorry that our efforts to resolve the issue didn’t meet expectations. Rest assured, we will have our property management thoroughly investigate and resolve the source of the odor. We hope you'll consider giving us another chance in the future for a more enjoyable stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This is a very nice hotel. I really liked that you need a key card to get in the elevator and in the building after a certain time. The parking garage is run down, but we didn’t have any issues with our car. The room was very clean and very comfortable. The only thing that was annoying was the shower. The shower was difficult to work, and the shower curtain was too short so water got all over the floor.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for sharing your experience! We're glad you enjoyed your stay and appreciated the added security measures with the key card access. It's great to hear that you found your room clean and comfortable. We apologize for the inconvenience with the shower and curtain – we’ll make sure to address this with our maintenance team to improve the experience. We hope to welcome you back for an even better stay next time!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Reagan O. - Front Office Manager, Gestion de l’hôtel
Thank you for your fantastic review! We're thrilled to hear that you had such a great experience at our hotel. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!
