Note fondée sur 940 évaluations de clients
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4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
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par un voyageur
Unbearable Smell and Poor Service During Basketbal
Publié le 20 oct. 2024 sur HotelsI recently stayed at the Holiday Inn in Columbia for my daughter's basketball trip, and it was a very disappointing experience. We arrived around 10:30 pm, eager to rest before her early game. However, upon reaching our floor, another guest warned us about a bad smell. When we opened our room, we were hit by an overpowering stench of sewage.
I called the front desk right away, but the response was indifferent. The staff member barely acknowledged the issue and seemed annoyed by my call. I stressed the need to resolve it quickly due to my daughter's early game, but they made it clear it wasn’t a priority. We were told maintenance would arrive within 30 minutes, so we left the room to wait. When we returned, the smell was still there. I called again, only to receive the same dismissive response.
Eventually, maintenance arrived, sprayed something into the vents, and left, but the odor lingered throughout the night. By morning, it had mostly dissipated, but the whole ordeal was handled very poorly by management.
I stay in Columbia twice a week, but after this experience, I will never return to this hotel.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 13 oct. 2024 sur Expedia
Very comfortable bed, spacious room nicely decorated and furnished
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 7 oct. 2024 sur Expedia
There is no fridge or microwave unless you upgrade your room and at the price point you’re paying to stay there…that’s ridiculous. Breakfast was lackluster (the pancake machine was broken and everything else was eh), the AC never reached what I set it at, the bathroom door squeaked loudly everytime someone opened or closed it, the light in the bathroom flickered, the front desk charged me early and overdrew my account on a “pay later” reservation that I planned to PAY LATER…at the property with a different card. All around I wouldn’t come back, but if you’re looking for a clean place to stay and don’t mind paying an arm and a leg for that amenity alone…then yeah, good place to stay.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Not worth the price
Publié le 5 oct. 2024 sur HotelsNot worth the price. You are paying double the amount of other local hotels for less amenities. Beds are very hard. A/c dosnt go before 76. Tv dosnt have signal. No microwave or fridge in rooms unless you spent even more money for a "suite" hot tub jets hardly work. Pool was clean,just very cold
Commentaires de Gestion de l’hôtel
6 oct. 2024 par derrick, Gestion de l’hôtel
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par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par derrick , Gestion de l’hôtel
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