Ratings based on 904 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 1, 2025
Comment from Hotel Management
Jan. 2, 2025 by Customer Service, Hotel Management
Ronei, we are thrilled you enjoyed your stay at Hyatt Place Columbia/Downtown/The Vista. We look forward to welcoming you back soon!
5 out of 5
by A traveller

Posted Oct. 5, 2024 on Hotels
Comment from Hotel Management
Oct. 6, 2024 by Customer Service, Hotel Management
Thank you for the 10 out of 10 rating, Ashley!We're thrilled to see how much you enjoyed staying at Hyatt Place Columbia/Downtown/The Vista. We look forward to hosting you again in the near future! Thank you again for sharing.
5 out of 5
by A traveller

Posted Oct. 4, 2024 on Hotels
Comment from Hotel Management
Oct. 6, 2024 by Customer Service, Hotel Management
Alexander, thank you for choosing to stay with us at Hyatt Place Columbia/Downtown/The Vista. We're thrilled you had a wonderful experience. We look forward to welcoming you back in the future!
5 out of 5
by A traveller

Posted Oct. 4, 2024 on Expedia
Great location awesome staff
Comment from Hotel Management
Oct. 6, 2024 by Customer Service, Hotel Management
Emily, we are thrilled you enjoyed your stay at Hyatt Place Columbia/Downtown/The Vista. Our team takes great pride in ensuring a wonderful experience for our guests. We look forward to welcoming you back in the future!
5 out of 5
by A traveller

Never disappoints

Posted Oct. 4, 2024 on Hotels
This is our third time staying at this property we came down for an event two years ago and this was the host hotel we fell in love with the service, location, rooms and so much more so anytime we're in town this is the only place we stay.
Comment from Hotel Management
Oct. 5, 2024 by Customer Service, Hotel Management
It's wonderful to hear you had a great time at Hyatt Place Columbia/Downtown/The Vista. The team is delighted to know you continue to enjoy the service, location, and accommodations. We look forward to welcoming you back for another memorable stay.
5 out of 5
by A traveller from seven fields

Posted Oct. 4, 2024 on Expedia
Staff
Comment from Hotel Management
Oct. 5, 2024 by Customer Service, Hotel Management
Amy, we’re delighted you loved your experience at Hyatt Place Columbia/Downtown/The Vista. Our team members take pride in providing exceptional service, and your feedback is much appreciated. We look forward to welcoming you back soon.
1 out of 5
by A traveller

Posted Oct. 3, 2024 on Hotels
Hotel overbooked. We had 6 rooms booked and our first room was cleaned (ish) at 1:00am and our final room was ready at 4:00am. Management was no where to be seen - the staff got 5 stars because the two “very young” employees bent over backwards to help us and put management to shame.
Comment from Hotel Management
Oct. 5, 2024 by Customer Service, Hotel Management
Colin, thank you for sharing your feedback. It's concerning to hear there were challenges during your stay. The commitment of our team members to assist guests is commendable, and it’s reassuring that their efforts were appreciated. Your experience will be shared with the right individuals.
5 out of 5
by A traveller

Posted Oct. 3, 2024 on Expedia
Very nice room
Comment from Hotel Management
Oct. 4, 2024 by Customer Service, Hotel Management
Deidra, we're delighted you loved your experience at Hyatt Place Columbia/Downtown/The Vista. We're glad to hear you enjoyed your room and your 5-star rating delights us. We're looking forward to welcoming you back.
5 out of 5
by A traveller

Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by Customer Service, Hotel Management
David, thank you for sharing your positive experience. We're thrilled you enjoyed your stay at the Hyatt Place Columbia/Downtown/The Vista. Our goal is to deliver the best experiences for our guests, and your rating confirms we've succeeded. Our team looks forward to welcoming you back.
5 out of 5
by A traveller

Posted Sep. 27, 2024 on Expedia
Comment from Hotel Management
Sep. 29, 2024 by Customer Service, Hotel Management
Thanks for the fantastic rating, Sawyer!It's outstanding we could exceed your expectations during your stay at Hyatt Place Columbia/Downtown/The Vista. We're all looking forward to your next stay with us.