Note fondée sur 729 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The room is nice . Nice place I go again at this hotel
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Pierre,Thank you for your kind words. We're delighted to hear you enjoyed your stay and found the room to your liking. It's great to know you appreciated the overall experience and plan to visit us again. We look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 4 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
par un voyageur
Publié le 24 mai 2024 sur Expedia
Excellent rapport qualité / prix.
A recommander sans réserve.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear Katerina,Thank you so much for your wonderful feedback. We are delighted to hear that you found excellent value in our product/service. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Excellent customer service !
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our customer service excellent. Your satisfaction is our priority, and we appreciate your recognition of our efforts. If there's anything specific you feel we could improve upon to earn that fifth star next time, please let us know. We value your input and hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 6 avr. 2024 sur Expedia
First time and very good choice, will come back
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you had a great first-time stay with us and that you plan to return. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur de Lévis
Publié le 2 avr. 2024 sur Expedia
Très bel hotel, bien entretenu et personnel courtois.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Laura,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our hotel to be well-maintained with a courteous staff. Providing excellent experiences for our guests is our top priority, and we're thrilled that we could meet your expectations. If you're ever in the area again, we'd be honoured to welcome you back for another pleasant stay.Sincerely, Hotel Manager
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024
No mirror in bathroom of room 338 was a downer, but maybe only this room. Hotel clean and rooms spacious was a plus
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Janis,Thank you for your feedback. We’re glad you enjoyed the cleanliness and spaciousness of the rooms. We apologize for the lack of a mirror in the bathroom of room 338 and will address this issue. We appreciate your understanding and hope to provide an even better experience on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Convenient location near major highways. Lots of people closing doors until midnight and starting at 4am. I’m from the south so understand humidity, but everything in room was wet feeling and you could see prior guests hand streaks on the table.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kendall,Thank you for your stay. We're pleased that you found our location convenient near major highways. We apologize for the disturbances caused by other guests and the humidity issue in your room. Your feedback regarding the cleanliness is taken seriously, and we will address this with our housekeeping team to ensure better standards. We hope to provide a more comfortable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kaylin,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager
