Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,5 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024
Hole in the door, key card did not work, tv did not work, everything was in horrible condition
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Clarissa,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbia East - Ft Jackson and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Needs renovation
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Cindi,Thank you for telling us about your recent visit at RED ROOF INN COLUMBIA EAST - FT JACKSON. We value you as our guest and appreciate your 3/5 score. However, you indicated that we need renovation. Please know our team at Red Roof are consistently working to improve our product offering and your feedback is critical toward this effort, so we are thankful to you for sharing your comments.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 août 2024 sur Expedia
Customer service was rude
Commentaires de Gestion de l’hôtel
19 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Ricardo,Thank you for taking the time to complete a guest survey of our RED ROOF INN COLUMBIA EAST - FT JACKSON. We sincerely apologize for any inconvenience that was caused after your poor encounter with our staff. This is not a usual experience that our guests have with us, and we appreciate you making us aware of this. Thank you again for sharing your experience. We look forward to seeing you in your future travels to provide you with a 5/5 stay here at our Red Roof Inn.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 août 2024 sur Expedia
I checked in a little late being closer to 11:00 at night but was still greeted with a smile and friendliness. The room was very clean and even the smell that sometimes you get that lingering hint of a mildew was all gone I think they went around and cleaned all the air conditioning units and it freshened up a lot I recommend to anybody looking for a simple affordable place to stay... this would be it. Thanks!
Commentaires de Gestion de l’hôtel
18 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. Travis, I am happy to hear that you found our staff to be welcoming and friendly, the room to be very clean, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Travis, and can't wait to see you back at Red Roof soon, where we can continue to offer you a welcoming stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Jarell, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbia East - Ft Jackson and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur de Columbia
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Herique,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbia East - Ft Jackson and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hello Jarell, The staff at the Red Roof Inn Columbia East - Ft Jackson and I felt delighted to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
