Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
2,9 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello Ashley,We're glad to hear you enjoyed your stay with us! If you have any additional feedback to share, please don't hesitate to contact us. We look forward to welcoming you back in the future.
par un voyageur
Army graduation
Publié le 24 mai 2024 sur HotelsNo breakfast but our bed was comfortable. Very close to Fort Jackson and many restaurants and shopping.
Commentaires de Gestion de l’hôtel
25 mai 2024 par Manager, Gestion de l’hôtel
Hello Christina,We are pleased to hear you found our beds comfortable and enjoyed the convenient location near Fort Jackson and local amenities. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.
par un voyageur
Publié le 17 mai 2024 sur Hotels
Came down there for my husband for Jackson basic training graduation.
Customer service was great. The front desk man was really nice and understanding, but the environment wasn’t family friendly. I had to move rooms because a man kept coming out his room every time I came outside and harassing me while I had my three year old with me front desk moved me to the front so he could watch out for me, which was nice but if I ever come back to Columbia, South Carolina, I will not be staying there.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Manager, Gestion de l’hôtel
Hello Regina,We are glad to hear you found our customer service exceptional during your stay. Our team works hard to ensure all guests feel welcomed and safe. Your feedback is valuable to us, and we apologize for any inconvenience caused. We appreciate your understanding and hope you will consider giving us another chance in the future.
par un voyageur
Publié le 7 mai 2024 sur Expedia
Really didn’t like the hotel had to switch rooms because the other room was really dirty and nasty.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Manager, Gestion de l’hôtel
Hello Joseph, We're sorry to hear about your experience at our hotel. Guest feedback is important to us as we continuously strive to improve our services. For any further concerns or feedback, please feel free to reach out to our management team directly.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Poor service and no coffee
Commentaires de Gestion de l’hôtel
1 mai 2024 par Manager, Gestion de l’hôtel
Hello Joanne, We apologize for any inconvenience during your stay. Feedback is valuable, and we'll share your comments with our team for improvement. For further assistance or feedback, please reach out to our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 22 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Flemesion,We are thrilled to hear that you had a fantastic experience with us! We hope to welcome you back soon for another amazing stay with us.
par un voyageur
Publié le 11 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Manager, Gestion de l’hôtel
Hello Christina,We're thrilled to hear you had a fantastic stay with us! Our team looks forward to welcoming you back soon for another memorable experience.
par un voyageur
Publié le 4 avr. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Giwana,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.
par un voyageur
Publié le 28 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2024 par Manager, Gestion de l’hôtel
Hello Timothy,We're sorry to hear that your stay was not up to expectations. Please feel free to contact us with any details so we can address your concerns and improve for the future. We appreciate your feedback and hope to welcome you back for a better experience.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Reserved a king room and was told they didn't have any available. I like the first floor because I sometimes have to use a cane to walk. My daughter stayed with me the first night and was present at check-in. The only thing I didn't like this time around was having to take a double instead of the king I asked for.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Rose Royce, We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is appreciated as it helps us improve our services. We recommend discussing your preferences directly with the front desk upon booking to ensure a seamless stay next time. Thank you for sharing your thoughts with us.
