Note fondée sur 857 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
86 % des clients le recommandent
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Front desk, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 sur 5
par un voyageur

Publié le 1 mai 2024 sur Expedia
L'hotel est correct et sans plus. La chambre est propre. Le déjeuner est très ordinaire. Je recommande pour un cours séjours d'un endroit à l'autre
Commentaires de Gestion de l’hôtel
1 mai 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 sur 5
par un voyageur

Publié le 6 avr. 2023 sur Expedia
Bel hôtel pour faire un arrêt sur la route. Personnel sympathique. Chambre assez grande et confortable. Petit frigo avec petit congélateur séparé très pratique. Endroit très calme. C’est un peu vieux, de base mais très propre. Bon petit déjeuner, diversifié, tout est rempli au fur et à mesure.
Commentaires de Gestion de l’hôtel
6 avr. 2023 par GM, Gestion de l’hôtel
Merci d'avoir pris le temps de remplir notre sondage en ligne avec des commentaires aussi positifs ! J'ai partagé vos commentaires avec mon personnel, et ils se joignent à moi pour vous remercier de vos aimables paroles. Nous sommes fiers de notre hôtel et des services que nous fournissons et nous sommes ravis que vous ayez apprécié votre séjour.Nous sommes impatients de vous offrir les mêmes hébergements et services agréables la prochaine fois que vous serez en ville.
1 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
The lady that checked us in was nice. The room we stayed in had an unbearable moldy smell to it and I think whatever the stench was made us sick after we checked out. I'm not sure if there was water damage on that particular floor or in the rooms but it's something that definitely needs to be addressed and fixed. Breakfast bar was out of stock of a number of things, could have been from the fully booked hotel due to the Helene power outages though.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Front desk, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Hotels
Amazing!!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Front desk, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
2 sur 5
par un voyageur

Eh- it’s just eh

Publié le 2 oct. 2024 sur Hotels
This hotel was a great price for USC family weekend after our AirBnB cancelled on us at the last minute. Location is sketchy. Front desk service was amazing. Hotel is in desperate need of renovation-musty, broken items in the room, bed was awful, door to toilet won’t close, no towel rods or hooks, hair dryer was terrible (had to rig it to work).
Commentaires de Gestion de l’hôtel
2 oct. 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Front desk, Gestion de l’hôtel
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
2 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
When we arrive the room smell and carpet was wet. Overall the hotel was noisy and unsafe. There is foot traffic all night
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front desk, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Columbia. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Hotels
Displaced because of Hurricane Helene and the hotel was completely full. The room was clean, breakfast was hot, and the price was very reasonable….grateful to be alive, to have a place to shower and sleep.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front desk, Gestion de l’hôtel
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.