Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Publié le 7 janv. 2023 sur Expedia
Propre mais nous n’avons pas aimé le design de la chambre avec la toilette avec une porte coulissante givrée située juste au pied du lit.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Hannah, AGM, Gestion de l’hôtel
Dear Elaine,On behalf of the entire hotel team, I want to thank you for sharing about your great experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. I have notated your comment regarding the layout of the bathroom and have informed corporate. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Angela,We know you have many options for lodging in your travels and expect the best from Springhill Suites Columbia Downtown/the Vista. We hope to see you any time you should find yourself in Columbia in the future.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
I stay there again
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Jessie,We know you have many options for lodging in your travels and expect the best from Springhill Suites. Im happy to see your stay was enjoyable and we hope to see you any time you should find yourself in Columbia!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Kirk, Thank you for taking the time to share with us about your recent stay, and for choosing Springhill Suites Columbia Downtown the Vista. I do hoe we get to see you any time you should find yourself in Columbia in the future.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Brandon, Gestion de l’hôtel
Daer Thomas,Thank you for staying with us, I hope we will see you any time you should return to Columbia.
par un voyageur de Beaufort
Publié le 5 sept. 2024 sur Expedia
Stayed for a concert, very close and was able to walk. Clean property with helpful staff.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Tracy,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Great hotel and location. The only drawback is the bathrooms have barn doors that don't provide enough privacy, so that depends on your comfort level.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Anonymous, We know you have many options for lodging in your travels and expect the best from Springhill Suites. I do hope you allow us the opportunity to improve upon your previous stay should you find yourself in Columbia in the future.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
When I entered the floor of my room it was very warm, and my room was very uncomfortable, even though the AC was running at 68. The toilet would not flush. I went back to the front desk and they immediately sent staff to repair the toilet. It was a hot day so I did not mention the AC, thinking that perhaps the unit had recently been turned on. We left to go to our event and when we returned the room was still very hot. This was several hours later. We informed the front desk and they offered us a new room, which we eagerly accepted. The new room was comfortable and much cooler. However, in closing the sliding bathroom door the handle came off. The staff was very friendly and accommodating. I hate making these comments because they were so kind and helpful, it just seems the property was cheaply done.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Anonymous,We know you have many options for lodging in your travels and expect the best from Springhill Suites. I'm sorry to see your stay was made less than perfect by the temperature in your first room and hardware issues in the second. I do hope you allow us the opportunity to improve upon your recent stay should you find yourself in Columbia in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
It was great and close to USC
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Wendy,We know you have many options for lodging and expect the best from Springhill Suites. We hope to see you any time you should find yourself in Columbia!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Property was nice and clean. Location was great! However, I don’t know if the main building A/c wasn’t working properly or at all, as it was extremely hot in the halls, lobby and elevators. With it being so hot out in the halls, it made it difficult to get to a comfortable level in the rooms themselves. Breakfast was as good as it gets for a free continental breakfast.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Brandon, Gestion de l’hôtel
Dear Brian,Thank you for taking the time to share with us about your recent stay. We know its important to have a comfortable stay away from home and I'm sorry to see your stay was made less than perfect by the temperature of the hallways during your stay. I do hope you allow us the opportunity to improve upon your recent stay should you find yourself in Columbia in the future.
