Note fondée sur 432 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Seems a little pricey for what it is.
Publié le 20 juin 2024 sur HotelsSo, this is a renovated property. The floor in our room left you climbing up hill to the bathroom. The flooring has cracks and dips throughout the room. The bed was comfortable, but the sheets did not fit it properly, and slid off during the night. The sink was clogged, we told them before we went out the first morning, but it was still clogged when we returned hours later. They sent someone up to fix it while we were there. The pool was clean and enjoyable, but it was right up next to the Burger King parking lot. And do not bother with the complimentary breakfast.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Allison, We regret to hear about the challenges you encountered during your stay. Our team appreciates your feedback, as it helps us focus on areas for improvement. We're glad you found the bed comfortable and enjoyed the pool. Please contact management directly regarding any compensation or future concerns. Thank you for sharing your experience with us.
par un voyageur
Publié le 19 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello Patty, We're sorry to hear that your experience did not meet your expectations. Please reach out to us to discuss any concerns you may have so we can address them promptly.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Friendly staff and very clean
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello sally,We're thrilled to hear you found our staff friendly and the hotel clean. Your feedback is valued, and we hope to welcome you back in the future for another great stay!
par un voyageur
Publié le 17 juin 2024 sur Expedia
I like that it was quiet.
I didnt like that the reservation itself didnt match between Expedia and Super8 causing delays getting my room.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello John, We are pleased to hear that you enjoyed the quiet ambiance during your stay. We recommend contacting Expedia and Super8 directly to resolve any future reservation discrepancies. Your feedback is important to us for enhancing our services.
par un voyageur
Spend a few more dollars elsewhere
Publié le 13 juin 2024 sur HotelsIt's a dirty motel. Everything was worn out in the bedrooms. The pictures are old and complete lies.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Ryan, We're sorry to hear about your experience. Guest feedback is crucial for our improvement. Rest assured we will address this matter with the utmost importance to uphold our standards diligently.
par un voyageur
Angry customer
Publié le 13 juin 2024 sur HotelsI didn't get to stay here due to the 3rd party card didn't work ,I was on hold with Hotels.com for almost 2hrs after countless calls and arguments to where the Super 8 rejected Hotels.com attempts which then I was relocated and sent to another hotel out of my way and promised a 100 credit towards another stay or flight which again I was lied to
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello John, We regret to hear about the inconvenience you've faced with your reservation. We recommend contacting our management team directly to discuss this matter further and resolve any outstanding issues. Your feedback is important to us as we continuously strive to improve our services.
par un voyageur
Publié le 7 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juin 2024 par Manager, Gestion de l’hôtel
Hello sally,We are thrilled to hear that you had an excellent experience at our hotel! We hope to welcome you back soon for another wonderful stay.
par un voyageur
Ok but nothing special
Publié le 6 juin 2024 sur HotelsThe floors were not super clean and the shower was not that nice either. The towels definitely showed their age as well.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Derek,We're sorry to hear that you encountered cleanliness and maintenance issues during your stay. We appreciate your feedback and will share your comments with our team for their review and improvement. Thank you for bringing these matters to our attention.
par un voyageur
Room evaluation
Publié le 4 juin 2024 sur HotelsRoom was not clean to the best it could be Toilet rim underneath was disgusting could see it while bathing. After my husbands shower i had no hot water
A sign in room said this is a no smoking room yet every time we walked back into room you could smell smoke residue. Blanket had cigarette burn holes all over it as well as the sheet. Could look to the outside through the bottom of entrance door which permitted the tiny bugs flying around room.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Christine, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 11 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2024 par Manager, Gestion de l’hôtel
Hello Ronald Allan, We are sorry to hear that your stay did not meet your expectations. Please contact us directly to discuss any concerns you may have, so we can improve our services.
