Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Nicest hotel room I have stayed in!!! Very comfortable, laid out nicely, bar and speakeasy in the hotel. We were also able to have breakfast at the cafe in the hotel in the morning. Very delicious. Would definitely stay there again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Customer Service, Gestion de l’hôtel
Michelle, we are thrilled you enjoyed your stay at voco The Tiger Hotel. It's wonderful to hear that you found the room comfortable and appreciated the amenities like the bar, speakeasy, and cafe. We look forward to welcoming you back for another delightful experience.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Service, Gestion de l’hôtel
Megan, thank you for staying with us at voco The Tiger Hotel. We're thrilled you enjoyed your experience and hope to welcome you back soon!
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Customer Service, Gestion de l’hôtel
Heather, we’re delighted you loved your experience at voco The Tiger Hotel. Thank you for the positive rating. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Catherine, we’re delighted you loved your experience at voco The Tiger Hotel. We look forward to your next visit!
par un voyageur
Publié le 11 août 2024 sur Expedia
Wonderful hotel and staff! Great location to downtown and food and shops.
Commentaires de Gestion de l’hôtel
11 août 2024 par Customer Service, Gestion de l’hôtel
Jennifer, we are thrilled you enjoyed your stay at voco The Tiger Hotel! It’s wonderful to hear that you appreciated our location and team members. We hope to welcome you back soon for another fantastic experience.
par un voyageur de Independence
Publié le 4 août 2024 sur Expedia
The staff refused to issue my refund due to last minute cancellation of my control .
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Mathias, thank you for reaching out regarding your reservation. We understand that plans can change unexpectedly. However, your reservation was made through Expedia under a prepaid, non-refundable cancellation policy. As such, cancellations on the day of arrival are not eligible for a refund, in accordance with the policy. We regret any inconvenience this may have caused and thank you for your understanding.
par un voyageur
Publié le 1 août 2024 sur Hotels
Really liked this hotel. The elevators were small, old, and noisy.
Commentaires de Gestion de l’hôtel
1 août 2024 par Customer Service, Gestion de l’hôtel
Stacey, we are thrilled you enjoyed your stay at voco The Tiger Hotel. Your feedback about the elevators is appreciated as it helps us continually improve. We hope to welcome you back soon for another great experience.
par un voyageur
Do not stay here
Publié le 24 juill. 2024 sur HotelsThe most helpful staff person was the bellhop and she was really great. The room itself was moldy and we were unable to stay there - was coughing within a few minutes of entering. I asked if there were any more recently renovated rooms because our experience at other Voco properties had been good - but this carpet did not appear to have been replaced recently. They said no and refused to refund the room even though we were there less than 10 minutes. I had an email conversation going with the management but no response in the past week so I'm submitting the review. I would not recommend staying here nor recommend anyone else do so. They also advertised a patio as part of the room overlooking the town, but it had no view and was next to a giant very loud AC unit - overall I would say their star rating is wrong. 2 at best. We were surprised and will question Voco properties more intensely moving forward.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Customer Service, Gestion de l’hôtel
Elise, thank you for sharing your feedback. The team is glad to hear the bellhop was helpful. However, we regret the room did not meet your expectations and that you had issues during your stay. Our team strives for high standards, and your experience is not reflective of our usual quality. Your comments will be reviewed to improve our offerings. Thank you for bringing this to our attention. Safe travels.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Customer Service, Gestion de l’hôtel
Jason, thank you for your positive rating of voco The Tiger Hotel. The team members are thrilled to know you had a great experience. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Customer Service, Gestion de l’hôtel
Andy, thank you for your positive rating of voco The Tiger Hotel. The team is thrilled you had a great stay. We're looking forward to welcoming you back soon!
